Remote Bilingual Patient Sales Specialist

Pearl; Bogotá; Hybrid; MXN 835,000 - 1,206,000; Full time

Benefits offered by this job

Remote Work: Fully remote—work fromไหน

Competitive Salary: Based onexperience

Team Incentives

Generous PTO

Health Coverage For PH-based Talents

Direct Mentorship

Learning & Development

Global Networking

Job summary

Pearl Talent is hiring a Bilingual Patient Sales & Consultation Specialist to own the full remote patient journey, converting inbound inquiries into booked consultations and procedures. You will manage inbound leads, educate prospects on services, and maintain a CRM pipeline in a premium concierge clinic for high-net-worth individuals.

The role emphasizes discretion, high-touch service, and a fast-growing environment with strong emphasis on conversion metrics and structured follow-ups.

Qualifications

• 3+ years of consultative or high-touch/service-based sales with ownership of the full lead-to-close cycle.
• Hands-on experience managing a sales pipeline in a CRM platform (HubSpot, Salesforce, GoHighLevel, or Podium).
• Demonstrated record of converting inbound leads into booked appointments, consultations, or sales.
• Experience translating complex, technical, or medical information into clear, persuasive messaging for prospective customers.
• Experience executing structured follow-up sequences for warm and cold leads.
• C2 English and C1+ Spanish (CEFR) for bilingual, client-facing patient communication.

Responsibilities

• Manage inbound leads and educate prospects on services.
• Run structured follow-ups across warm and cold leads to maintain a qualified pipeline.
• Support a remote patient journey from inquiry to booked consultations and procedures.

Skills

Lead-to-close ownership

CRM pipeline management

Inbound lead conversion

Medical/technical messaging

Structured follow-up sequences

Bilingual English/Spanish

Tools

HubSpot

Salesforce

GoHighLevel

Podium

Job description

Work Schedule

EST | 9:00 AM – 5:00 PM minimum overlap required (extended hours welcomed)

Work From Anywhere in LATAM

EST | 9:00 AM – 5:00 PM minimum overlap required (extended hours welcomed)

A premium healthcare and wellness company is hiring a Bilingual Patient Sales & Consultation Specialist to own the full remote patient journey and convert inbound inquiries into booked consultations and procedures.

The business operates a membership-based concierge clinic serving high-net-worth individuals and is in a major growth phase spanning brand repositioning, operational expansion, and systems modernization. Its clientele expects discretion, sophistication, and a high-touch service experience at every interaction.

Day-to-day, this role manages inbound leads, educates prospective patients on services, runs structured follow-ups across warm and cold leads, and maintains a clean CRM pipeline. Success means higher conversion rates, a consistently qualified pipeline, and a remote sales process refined as systems are still being built out.

Requirements

Must-Have

• 3+ years of consultative or high-touch/service-based sales experience with ownership of the full lead-to-close cycle


• Hands-on experience managing a sales pipeline in a CRM platform (HubSpot, Salesforce, GoHighLevel, or Podium)


• Demonstrated record of converting inbound leads into booked appointments, consultations, or sales


• Experience translating complex, technical, or medical information into clear, persuasive messaging for prospective customers


• Experience executing structured follow-up sequences for warm and cold leads


• C2 English and C1+ Spanish (CEFR) for bilingual, client-facing patient communication

Nice-to-Have

• Experience in healthcare, aesthetics, wellness, or patient-facing sales


• Background in luxury hospitality or premium client services


• Familiarity with EMR systems (Athena Health, eClinicalWorks) or healthcare workflows


• Exposure to high-growth startups or rapidly scaling environments

About Pearl Talent

Pearl works with the top 1% of candidates from around the world and connects them with the best startups in the US and EU. Our clients have raised over $5B in aggregate and are backed by companies like OpenAI, a16z, and Founders Fund. They're looking for the sharpest, hungriest candidates who they can consistently promote and work with over many years. Candidates we've hired have been flown out to the US and EU to work with their clients, and even promoted to roles that match folks onshore in the US.

Hear why we exist, what we believe in, and who we're building for: Watch here:

https://www.loom.com/share/863b8e426e6d48309aa8f4ea4c1c94cd

Benefits

• Competitive Salary: Based on experience and skills


• Remote Work: Fully remote—work from anywhere


• Team Incentives: Recognition for maintaining 100% CRM hygiene and on-time reporting


• Generous PTO: In accordance with company policy


• Health Coverage For PH-based Talents: HMO coverage after 3 months for full-time employees


• Direct Mentorship: Guidance from international industry experts


• Learning & Development: Ongoing access to resources for professional growth


• Global Networking: Connect with professionals worldwide

Our Recruitment Process

• Application


• Screening


• Skills Assessment


• Topgrading Interview


• Client Interview


• Job Offer


• Client Onboarding