Remote AI & CX Strategy Intern

Keyrus; Centro; Remote; COP 12,276,000 - 21,204,000; Full time

Benefits offered by this job

100% remote work

International and multicultural proj.

Leading technologies access

Training programs and dev.

Professional growth and internalMob.

Collaborative, innovative culture

Job summary

Keyrus is recruiting an Intern Functional Consulting intern in Colombia. You will work with a multidisciplinary team to connect business needs with data and AI solutions, documenting requirements, supporting discovery sessions, and translating them into actionable deliverables.

You will also assist with data analysis, testing, and AI use case documentation, while collaborating across marketing and CRM platforms.

Qualifications

• Student in final semesters of a degree in Industrial Engineering, Systems Engineering, Business Administration, Marketing, Economics, or a related field, and have university approval to complete a professional internship.
• Regularly use generative AI tools with sound judgment, knowing how to craft effective prompts and validate results.
• Have intermediate Excel skills, including pivot tables and data consolidation.
• Have basic knowledge of databases and data analysis.
• Possess strong writing, summarization, and documentation skills.
• Have an analytical mindset and strong attention to detail.
• Communicate effectively and enjoy working in multidisciplinary and multicultural teams.
• Can read and understand technical English.

Responsibilities

• Understanding our clients’ businesses, including their objectives, processes, customers, and key performance indicators, and translating them into clear requirements.
• Supporting discovery sessions and workshops with business teams by capturing meeting notes, findings, and action items.
• Documenting functional requirements, user stories, use cases, and business processes.
• Assisting with data analysis and documentation, including data dictionaries, data models, segmentation rules, and data quality requirements.
• Supporting functional testing of campaigns, customer journeys, and automations within CRM and marketing platforms.
• Using generative AI tools in your daily work to research, analyze information, document findings, and create well-structured deliverables.
• Supporting the identification and documentation of AI use cases for clients, including the business problems they solve, the data they require, and the value they generate.
• Preparing draft presentations, matrices, and documents for both clients and internal teams.
• Tracking project tasks and action items using agile project management tools.
• Participating in team ceremonies alongside consultants, architects, designers, developers, and project managers.

Skills

Generative AI use

Excel pivot tables

SQL basics

Communication

Multidisciplinary teamwork

Education

Final-semester student in Industrial Engineering, Systems Engineering, Business Administration, Marketing, Economics or related field

Tools

Jira

Confluence

Miro

Mural

Job description

Keyrus is recruiting an Intern Functional Consulting intern in Colombia. You will work with a multidisciplinary team to connect business needs with data and AI solutions, documenting requirements, supporting discovery sessions, and translating them into actionable deliverables.

You will also assist with data analysis, testing, and AI use case documentation, while collaborating across marketing and CRM platforms.