AI & CX Intern — Architect of Intelligence (Remote)

Keyrus Colombia; Colombia; Remote; COP 11,160,000 - 20,088,000; Part time

Benefits offered by this job

100% remote work

International projects

Training programs

Job summary

Keyrus Colombia is seeking a Functional Consulting Intern to join a multidisciplinary team and help translate business needs into data, AI, and customer experience solutions. You will work on discovery sessions, document requirements, and support campaigns and CRM initiatives. Location: Colombia.

Contract: 6 months. 100% remote. Ideal candidates are final-year students in related fields with strong written communication, basic SQL and Excel, and an interest in AI and rapid prototyping.

Qualifications

• Student in final semesters of a degree and eligible for a professional internship.
• Curious about how businesses operate and eager to ask questions.
• Familiar with Excel (pivot tables) and basic data concepts.
• Basic SQL knowledge and experience with data tasks.
• Knowledge of CRM, marketing platforms, or CX is a plus.

Responsibilities

• Translate business needs into system requirements and deliverables.
• Support discovery sessions, capture notes, and define action items.
• Document requirements, user stories, and business processes.
• Assist with data analysis, data dictionaries, and models.
• Support testing of campaigns, journeys, and automations in CRM.
• Use generative AI tools to research and document findings.

Skills

Communication skills

Curiosity

Excel basics

SQL basics

English reading

Education

Final year student in related field

Tools

Jira

Confluence

Miro

Mural

Job description

Keyrus Colombia is seeking a Functional Consulting Intern to join a multidisciplinary team and help translate business needs into data, AI, and customer experience solutions. You will work on discovery sessions, document requirements, and support campaigns and CRM initiatives. Location: Colombia.

Contract: 6 months. 100% remote. Ideal candidates are final-year students in related fields with strong written communication, basic SQL and Excel, and an interest in AI and rapid prototyping.