Quality Assurance Analyst II

Liberty Specialty Markets Latam; Bogotá; Presencial; COP 60.000.000 - 90.000.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Power Apps training

Descripción de la vacante

Liberty Specialty Markets Latam in Colombia seeks a Quality Assurance Analyst II to support quality processes, data reporting, and process optimization under moderate supervision.

You will lead quality audits with third-party vendors, establish controls, and develop SOPs to ensure standards and regulatory compliance.

The role emphasizes Power Apps development to automate workflows and cross-functional collaboration with the QA Manager and stakeholders.

Formación

• 3+ years QA experience in quality assurance and data reporting.
• Bachelor's degree in a related field is preferred.
• Advanced analytical/problem-solving and communication skills.
• Proficiency with spreadsheets and databases; strong report writing.

Responsabilidades

• Oversee quality audits performed by 3rd party vendors to ensure compliance.
• Plan, conduct and report audits and maintain productivity as directed.
• Identify non-compliance and provide corrective actions.
• Develop SOPs to ensure repeatable quality processes.
• Improve QA methodologies for efficiency and data-driven insights.
• Create reports and maintain documentation of QA activities.
• Design and implement Power Apps to automate QA workflows.
• Collaborate with stakeholders and QA manager on goals and timelines.

Conocimientos

QA

Power Apps

Data reporting

SOPs

Process improvement

Educación

Bachelor's degree

Herramientas

Power Apps

Power Automate

Microsoft tools

Excel

Databases

Descripción del empleo

Quality Assurance Analyst II- Colombia

Job Summary:

Professional with 3 years’ experience in Quality to provide support in quality process, continuous improvement and process optimization. This role ensures the quality and accuracy of our data and reporting processes. This role combines technical expertise in business analysis, data reporting and quality assurance to optimize business processes and ensure effective process delivery. This role will have moderate supervision from the Quality Manager and must interact with various areas to meet the objectives.

Job responsibilities:

Quality Audits & Compliance:

• Oversight of quality audits completed by 3rd party vendor to ensure compliance with internal standards, regulatory requirements, and industry best practices.
• Plan, conduct and report quality audits completed by 3rd party vendor and maintained productivity as assigned by supervisor.
• Identify areas of non-compliance or quality gaps during audits and provide actionable recommendations for corrective and prevent actions.
• Work with stakeholders to ensure that quality standards are being followed, and that any deviations are addressed in a timely and efficient manner.

Quality Controls & Calibration:

• Establish and maintain quality controls to ensure products, processes, and services meet required specifications and standards.
• Perform and manage the Calibration process to ensure consistency and accuracy of QA processes and methodology.
• Support the development and implementations of Standardize Operating Procedures (SOPs) to ensure repeatable and reliable quality processes.

Process Optimization & Best Practices:

• Contribute to the development and refinement of QA methodology and frameworks based on best practices and industry standards.
• Ensure that all QA processes are optimized for efficiency, scalability, and quality, reducing waste and increasing productivity.
• Identify opportunities for QA processes improvement and efficiency gains through automation and data-driven insight.
• Execute moderate complexity assessment to identify opportunities for modifying behaviors to help influence and improve current and future results.
• Recommend solutions to address areas identified in analysis.

Reporting & Documentation:

• Maintain clear, organized documentation to support quality audits, reviews, and QA process improvements.
• Provide clear and actionable feedback to QA Manager, ensuring all quality goals are met.
• Create reports to ensure data and trends analysis.

Power Apps & Microsoft Solutions development:

• Desing and implement custom applications using Power Apps to automate workflows and improve quality processes.
• Develop integrations between Power Apps, Power Automate, and other Microsoft tools to optimize operations

Stakeholders Collaboration:

• Ensure clear and consistent communication regarding project goals, progress, and changes in a project.
• Facilitate regular status meetings with project back-ups and QA manager to ensure the alignment of the expectations and timelines of the projects.

Preparation, Training and Experience

• English (Desirable)
• Preferably experience in insurance, explosions, and claims.
• Advanced analytical/problem solving and research skills.
• Effective communication skills for writing reports/proposals and making presentations.
• Ability to work independently or as part of a group.
• Advanced knowledge of the business practices and processes.
• Proficiency with spreadsheets and database software; as normally obtained through a related Bachelor’s degree and at least three (3) years of relevant experience.