Projects Coordinator - Real Estate - Maintenance

Propertyse; Colombia; Remote; COP 25,285,000 - 32,509,000; Full time

Benefits offered by this job

Work from home

Fun team

Job summary

Propertyse is seeking a Projects Coordinator for a remote position focused on maintenance coordination in property management. You will interact with tenants, vendors, clients, and management, manage dashboards, and drive projects end-to-end with strong problem-solving and organizing skills.

The role requires B1/B2 or higher English, Spanish and English communication, and is contract-based with no benefits. Training is provided via Google Meet and Deel processes.

Qualifications

• Minimum 2 years in a customer-facing role.
• Strong organizational skills and initiative.
• Proactive, problem-solving mindset and ownership of projects.

Responsibilities

• Complete projects from start to finish and suggest improvements to leadership.
• Maintain and create project dashboards in Google Sheets/ClickUp.
• Coordinate work orders with tenants and vendors; communicate status within 24 hours.

Skills

Bilingual English/Spanish

Customer service

Organizational skills

English proficiency (B1/B2)

PM software

Tools

ClickUp

Asana

Monday.com

Microsoft Project

Job description

Position Overview

Are you looking for an exciting future where each day is different from the next? A position where you can use your personality and customer-focused mindset to create a flawless experience for tenants (renters) and vendors? The Projects Coordinator is someone who will coordinators various projects revolving around Property Management with a focus in Maintenance Coordination. This position communicate directly with tenants, vendors, Clients and Management. This person will respond to tenants through the company portal, communicate with vendors to schedule maintenance requests, follow up at the start of and the completion of service requests, and communicate directly with Management. We are looking for someone who is customer service oriented, loves to problem solve, takes initiative, and takes pride in owning projects from start to finish.

Requirements

This role will tap into their Spanish and English background as you speak with tenants, vendors, business owners, and founders using email, text, and phone. Creating and managing project dashboards with appropriate updates and notes is done daily so you must be a rockstar organizer to get the most accomplished in your day. Last but not least, this role requires someone who is proactive, excited about helping others, and wants to be a part of something special in building out a company! A minimum of 2 years in a customer-facing role, utilizing multitasking skills. Knowledge of Project Management software (such as ClickUp, Asana, Monday.com, and Microsoft Project, etc) is a plus.

Roles & Responsibilities

• Responsible for completing projects from start to finish, solving problems on their own, and making recommendations for improvement to leadership.
• Ability to have both professional and friendly interactions, build good relationships, work well with others, and be a strong listener.
• Managing existing dashboards, and creating new ones, for projects in Google Sheets, ClickUp, etc.
• Coordinating and managing work orders with vendors and tenants.
• Comfortable using new technology software and a strong ability to learn different technology platforms.
• Update the status of repairs in Property Management Software.
• Answer all emails and acknowledge requests within 24 hours.
• Take initiative to problem solve when needed.
• Previous property/hotel management is not required but is helpful.
• B1/B2 or higher proficiency in English is required.

Working/Technology Requirements

• This is a remote role.
• You must use your own computer and have reliable internet.
• Training for all Technology will be completed by the Propertyse Team.
• Communication will occur through Google Meet/Virtual platform, email, and portal messaging.
• This is a contract role that does not include benefits.
• Contracts are completed through Deel and payments are made through Deel in your preferred currency.
• Working hours will vary but are typically 9a-6p (with a break)

Salary

Salary: $800 USD

Benefits

• Work from home
• Heath Benefits are not provided
• Fun and engaged Team