Job Summary
As a Product Manager II, you will own delivery outcomes for one or more internal products or a defined major capability, working closely with cross-functional partners to translate business needs into well-defined, shippable solutions. You will be accountable for backlog quality, day-to-day prioritization, and ensuring that delivered features achieve their intended business outcomes.
From day one, you will operate with clear ownership over a product backlog and roadmap execution, partnering with design, engineering, and business stakeholders to drive consistent delivery in a complex professional services environment. You will be empowered by our collaborative culture and commitment to excellence to shape the future of our internal products, fostering agility and innovation in a rapidly evolving professional services landscape.
Responsibilities
Key Responsibilities
- Collaborate with partners to create product vision, strategy, and roadmap, translating business priorities into sequenced delivery plans.
- Own and manage the product backlog for a single product or major capability—writing clear user stories and acceptance criteria, and prioritizing features based on business value and resource constraints.
- Apply domain expertise to design and develop highly specialized analytics tools and products for niche business areas.
- Provide subject matter expertise to guide the development of complex, business-specific solutions.
- Lead discovery sessions with stakeholders to understand business needs, requirements, and user pain points.
- Regularly update stakeholders on product progress, risks, and upcoming milestones.
- Support training and enablement efforts to ensure successful product adoption.
- Identify delivery risks and work with partners to define mitigation strategies.
- Facilitate cross-functional collaboration to ensure successful feature delivery.
- Conduct market research and competitive analysis to identify strategic opportunities and inform product decisions.
- Analyze product metrics and user feedback to inform prioritization and continuous improvement.
- Build and maintain relationships with vendors, manage integrations, and provide input on buy-vs-build decisions.
- Monitor emerging technologies to identify applications for business problems.
- Coordinate with external partners for outsourced development initiatives.
- Implement and refine product development methodologies to improve delivery processes.
AI & Data Specialization
This role carries an AI and Data specialization. Depending on assignment, you may also:
- Support delivery of AI-enabled or automation solutions by translating business workflows into clear product requirements.
- Partner with engineering, data, and business stakeholders to define AI use cases, success metrics, and acceptance criteria.
- Assist in evaluating automation opportunities by assessing feasibility, risks, and expected business impact.
- Ensure AI-enabled features align with firm standards, governance, and responsible AI guidelines.
- Monitor performance and adoption of AI-enabled features to inform prioritization and continuous improvement.
- Support delivery of data products or analytics capabilities, including dashboards, reports, or data-driven workflows.
- Demonstrate foundational awareness of machine learning concepts—including LLMs, NLP techniques, and common model types—sufficient to understand how data- and model-driven capabilities support product requirements and user outcomes.
- Collaborate with Data and Engineering partners to deliver data- and model-enabled features, incorporating guidance on model behavior, testing considerations, and quality signals into day-to-day product work.
- Translate business questions into well-defined data product features and user stories.
- Support backlog prioritization for data initiatives based on business value, dependencies, and data readiness.
- Use data and analytics to inform product decisions and measure product outcomes.
Skills and Experience
Qualifications
- English B2+/C1
- Bachelor’s degree in a relevant field.
- 5–8 years of experience in product management or a closely related role, preferably in a professional services environment.
- Experience owning delivery for a major capability, including backlog management and day-to-day prioritization.
- Strong understanding of product management frameworks and Agile methodologies.
- Experience gathering business requirements and translating them into clear user stories and acceptance criteria.
- Experience creating and maintaining product roadmaps and sequencing work based on business priorities and constraints.
- Demonstrated ability to analyze product metrics and user feedback to inform prioritization and continuous improvement.
- Ability to work effectively with cross-functional teams (design, engineering, operations, change management).
- Strong communication skills, with the ability to manage stakeholders and drive alignment at the product level.
- Familiarity with common product and delivery tools such as Azure DevOps, ServiceNow, Smartsheet, or similar platforms.
- Strong organizational skills and attention to detail.
- Fluent professional English; able to work effectively across LATAM and US time zones and with US‑based stakeholders.
Preferred Experience
- Professional certifications in one or more domains (Tax, Audit, Advisory, Internal Services).
- Prior experience working within professional services or internal enterprise product environments.
- Exposure to vendor-supported or outsourced development models.
- Experience supporting product adoption and change management for internal users.
- Exposure to analytics, automation, AI, or data-driven solutions applied to business problems.
- Experience working across multiple workstreams or stakeholder groups within a single product area.
- Ability to quickly adapt to new technologies and methodologies.
- Willingness to travel as needed.