Product Expert

TP; Bogotá; On-site; COP 20,000 - 40,000; Full time

Job summary

Join a forward-thinking company as a Product Expert, where you will conduct training sessions and develop educational materials for advertising technology platforms. This role is essential in providing technical support and optimizing training programs to ensure teams excel in using digital marketing tools. Collaborate closely with IT, sales, and marketing to align strategies and enhance user experience. If you are passionate about digital marketing and have a knack for teaching, this opportunity is perfect for you!

Qualifications

• 3+ years in a technical role implementing digital advertising solutions.
• Experience with Google Ads and Adobe Experience Manager.

Responsibilities

• Conduct training sessions for teams on advertising technology platforms.
• Develop tutorials and guides for user proficiency.

Skills

Digital Marketing Platforms

Technical Support

Training & Coaching

English Proficiency (C1)

Education

Bachelor's Degree in Computer Science

Master's Degree in Information Technology

Tools

Google Ads

Adobe Experience Manager

Zapier

Job description

Product Expert

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We are currently seeking a Product Expert to join our team. In this role, you will be responsible for:

• Training & Coaching: Conducting comprehensive training sessions for specialist teams to ensure proficiency in utilizing advertising technology platforms. This includes delivering both in-person workshops and virtual training sessions.
• Educational Materials: Developing and maintaining up-to-date tutorials, step-by-step guides, and best practice documentation for each platform. Ensuring that these materials are accessible and tailored to users with varying levels of technical expertise.
• Technical Support & Advisory: Providing ongoing support and expert advice to teams, assisting with technical aspects of advertising platforms. Serving as the primary technical point of contact for all platform-related queries.
• Collaboration & Integration: Working closely with IT, sales, and marketing teams to ensure that training and materials align with overall business strategies and technical infrastructure.
• Monitoring & Optimization: Regularly evaluating the effectiveness of training programs and materials, implementing improvements based on user feedback and changes in platform functionalities.

Education and Qualifications:

• Education: Bachelor’s or Master’s degree in Computer Science, Information Technology, or a related field.
• Proficiency in English (C1 level).
• Strong knowledge of digital marketing platforms such as Google Ads, Adobe Experience Manager, and Zapier.

Certifications:

• Google Ads Certification
• Adobe Certified Expert (ACE), particularly for Adobe Experience Manager or Adobe Analytics

Work Experience:

• A minimum of 3 years of experience in a technical role, primarily responsible for implementing digital advertising solutions and web-based applications within a digital marketing or advertising environment. This includes hands-on experience with setting up, customizing, and optimizing advertising platforms such as Google Ads, Adobe Experience Manager, and Zapier, as well as integrating these platforms with other web applications to enhance overall digital marketing efforts (essential).

What We Offer:

• Schedule: Monday to Friday, 8:00 AM - 5:00 PM
• Contract Type: Long-Term

Make a difference with the TOP Team!

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Marketing

• Industries

  Public Relations and Communications Services

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