Power BI & AI-Driven Business Process Analyst

ACI Worldwide; Bogotá; Hybrid; COP 80,000,000 - 120,000,000; Full time

Job summary

ACI Worldwide in Bogota, Colombia, seeks a Business Process Analyst to transform operational data into insights via Power BI dashboards. You will modernize reporting with AI-enabled tools, working with cross-functional teams in a hybrid setup.

The role centers on reporting, analytics, and automation for Professional Services Operations, involving data from Jira, Salesforce, and Oracle. English proficiency (B2) is required.

Qualifications

• Bachelor's degree or equivalent practical experience.
• 3+ years in BI, reporting, analytics, or related role.
• Hands-on Power BI report/dashboard development.
• Experience using AI-enabled tools (Copilot/Claude) in reporting.
• Experience gathering requirements and translating to solutions.
• Proficient English communication (B2+).

Responsibilities

• Develop, maintain, and improve Power BI reports and dashboards.
• Convert Excel/PowerPoint reports into scalable Power BI dashboards.
• Analyze data to identify trends, risks, KPIs, and opportunities.
• Define metrics and ensure accuracy and reliability of reports.
• Partner with stakeholders to translate needs into technical solutions.
• Evaluate and improve reporting workflows and processes.
• Support AI-enabled automation and self-service analytics.

Skills

Power BI

Analytical thinking

Stakeholder communication

English proficiency

Education

Bachelor's degree in Computer Science, Systems Engineering, Industrial Engineering, Data Analytics, Business Analytics, or related discipline

Tools

Power BI

Microsoft Copilot

Claude

Excel

PowerPoint

Jira

Salesforce

Oracle

Job description

ACI Worldwide in Bogota, Colombia, seeks a Business Process Analyst to transform operational data into insights via Power BI dashboards. You will modernize reporting with AI-enabled tools, working with cross-functional teams in a hybrid setup.

The role centers on reporting, analytics, and automation for Professional Services Operations, involving data from Jira, Salesforce, and Oracle. English proficiency (B2) is required.