Operations QA - Remote Work

BairesDev; Colombia; Remote; COP 191,113,000 - 286,670,000; Full time

Benefits offered by this job

Remote work 100%

Payment in USD or local currency

Equipment provided

Flexible hours

Parental leave & vacations

Global, multicultural team

Mentorship and growth opportunities

Job summary

BairesDev is hiring for an Operations QA role focused on auditing and process improvement. This remote position offers the chance to design methodologies and track performance while collaborating with a global team.

Ideal candidates have extensive QA or auditing experience, strong KPI focus, and exceptional documentation skills, with English proficiency required for cross-functional communication.

Qualifications

• 4+ years of experience in quality assurance or operational auditing.
• Experience implementing auditing methodologies and performance scorecards.
• Experience tracking and analyzing KPIs to drive quality improvement.
• Strong documentation and compliance background.
• Exceptional attention to detail and focus on operational excellence.
• Advanced proficiency in English.

Responsibilities

• Design and implement comprehensive auditing methodologies to evaluate process efficiency and success.
• Develop and manage structured performance scorecards to track progress against organizational objectives.
• Establish and monitor KPIs to align operational activities with business strategy.
• Maintain robust, structured documentation and standard operating procedures to ensure audit readiness at all times.
• Collaborate with operations and talent teams to identify quality gaps and drive continuous improvement initiatives.

Skills

4+ years QA

Auditing methodologies

Performance scorecards

KPIs

Documentation & SOPs

Attention to detail

English proficiency

Job description

At BairesDev®, we've been leading the way in technology projects for over 15 years. We deliver cutting-edge solutions to giants like Google and the most innovative startups in Silicon Valley.

Our diverse 4,000+ team, composed of the world's Top 1% of tech talent, works remotely on roles that drive significant impact worldwide.

When you apply for this position, you're taking the first step in a process that goes beyond the ordinary. We aim to align your passions and skills with our vacancies, setting you on a path to exceptional career development and success.

Operations QA at BairesDev

What You'll Do:

• - Design and implement comprehensive auditing methodologies to evaluate process efficiency and success.
• - Develop and manage structured performance scorecards to track progress against organizational objectives.
• - Establish and monitor key performance indicators (KPIs) to align operational activities with business strategy.
• - Maintain robust, structured documentation and standard operating procedures to ensure audit readiness at all times.
• - Collaborate with operations and talent teams to identify quality gaps and drive continuous improvement initiatives.

What we are looking for:

• - 4+ years of experience in quality assurance or operational auditing.
• - Proven expertise in implementing auditing methodologies and performance scorecards.
• - Proficiency in tracking and analyzing operational KPIs to drive quality improvement.
• - Strong background in creating structured documentation and ensuring compliance standards.
• - Exceptional attention to detail and a focus on operational excellence.
• - Advanced proficiency in English.

How we do make your work (and your life) easier:

• - 100% remote work (from anywhere).
• - Excellent compensation in USD or your local currency if preferred
• - Hardware and software setup for you to work from home.
• - Flexible hours: create your own schedule.
• - Paid parental leaves, vacations, and holidays.
• - Innovative and multicultural work environment: collaborate and learn from the global Top 1% of talent.
• - Supportive environment with mentorship, promotions, skill development, and diverse growth opportunities.