Operations / Project Coordinator

Puente Talent Partners; Colombia; On-site; COP 18,000,000 - 36,000,000; Full time

Job summary

Puente Talent Partners is seeking a highly organized coordinator to own the GTM engineering and operations workflow. You’ll manage Monday.com boards, draft briefs, and produce post-meeting summaries with clear owners and deadlines.

You’ll work directly with the founder and ensure nothing falls through the cracks. You’ll turn conversations into actionable plans, chase owners proactively, and maintain a reliable weekly delivery cadence across multiple client accounts, using AI tools for summaries

Qualifications

• 2+ years managing projects, accounts or delivery in an agency or B2B environment.
• Excellent written English, with strong judgment and tone.
• Ability to turn messy conversations into clear action plans.
• Highly organized, without needing constant supervision.
• An eye for small details before they become expensive mistakes.
• Comfort following a defined process and improving it over time.
• Ability to manage multiple clients and deadlines at once.
• Proactive, fast, and comfortable respectfully chasing people.
• Bonus: Marketing agency experience.

Responsibilities

• Own the coordination layer of the GTM engineering and operations teams.
• Maintain a clean, current Monday.com board with all tasks, assignments and updates.
• Prepare the daily task list from Monday.com for the morning meeting and adjust live with the founder.
• Create clear internal briefs for GTM engineers and operators from client interactions.
• Draft pre-meeting documents and agendas for the founder.
• Deliver post-meeting Slack summaries within 12 to 24 hours with decisions and owners.
• Manage campaign and content workflows across client accounts and notify when campaigns go live.
• Coordinate with GTM engineers, operations and content team members.
• Send positive, professional client emails and Slack replies.
• Maintain client documentation, trackers and approvals; ensure timely weekly cadence.
• Ensure nothing falls through the cracks and client updates are timely.

Skills

Project management

Account management

Delivery management

Agency experience

B2B environment

Written English

Tools

Monday.com

Slack

Notion

Loom

AI tools

Job description

Own the coordination layer of a high-performing B2B outbound agency: every task, handoff, follow-up and approval, so nothing gets lost after a client meeting.

Why this role exists

We’re a B2B go-to-market agency that helps technology companies generate qualified sales opportunities through outbound campaigns. Client results are strong. The next constraint is operational consistency.

A core team member is leaving, and we need someone to take over the coordination of the GTM engineering and operations teams. You’ll work directly with the founder and sit inside our Slack channels with clients. You won’t be on client calls. You’ll be highly autonomous: we expect you to spot blockers before they reach the founder, and to follow things through until they’re done.

What you’ll own

A clean, current Monday.com board: every internal and client task created, assigned and updated, following the brief for each task type

The daily task list: prepared from Monday.com before the morning work-in-progress meeting, then adjusted live with the founder

Clear internal briefs for GTM engineers and operators, built from client call recordings, transcripts and notes

Pre-meeting documents and agendas for the founder

Post-meeting Slack summaries within 12 to 24 hours (using a Claude skill and the call transcript), with decisions, next steps, owners, deadlines and client approvals

Campaign and content workflows across client accounts, including letting clients know when a campaign goes live

Coordination with GTM engineers, operations and content team members

Positive, professional client emails and Slack replies

Client documentation, trackers and approvals, organized and up to date

A reliable weekly delivery cadence across multiple accounts

Why this is interesting

You own the plan, the process, the handoffs and the follow-through

A direct line to the founder and a visible impact on how the team runs

AI is part of the daily workflow, from meeting summaries to briefs

We hire on judgment and written communication, not on how impressive a resume looks

Real results from a high-performing agency, and a team that needs your structure

What we’re looking for

2+ years managing projects, accounts or delivery in an agency or B2B environment

Excellent written English, with strong judgment and tone

Ability to turn messy conversations into clear action plans

Highly organized, without needing constant supervision

An eye for small details before they become expensive mistakes

Comfort following a defined process and improving it over time

Ability to manage multiple clients and deadlines at once

Proactive, fast, and comfortable respectfully chasing people

Experience with Monday.com, Slack, Notion, Loom and AI tools

You know that “I reminded them” is not the same as “it got done”

Bonus

Marketing agency experience

What success looks like

First 30 days

Monday.com is accurate and current

Every client meeting produces a usable brief and follow-up

Team members know their priorities without asking the founder

Client updates go out on time

Fewer tasks, approvals and blockers reach the founder

Nothing falls through the cracks

Ongoing

A reliable weekly delivery cadence across all accounts

Post-meeting summaries delivered within 12 to 24 hours