Network Support Consultant

Akamai Technologies; Bogotá ciudad; In loco; COP 90.000.000 - 150.000.000; Tempo pieno

Descrizione del lavoro

Akamai Technologies in Bogotá, Colombia seeks a Network Support Consultant to monitor and optimize our edge platform within the region. You will work with cross-functional teams, network partners, and ISPs to ensure optimal performance and rapid resolution of issues.

You’ll apply knowledge of DNS, TCP/IP, BGP/OSPF, and Linux to maintain resilient connectivity and drive improvements across our global network.

Competenze

• Have 2+ years of experience or a Bachelor's degree in a related field, and experience of application-level protocols and IP security.
• Demonstrate knowledge of network protocols and implementations (DNS, TCP/IP, UDP, HTTP, SSL), routing protocols (BGP and OSPF)
• Be comfortable with working in a Linux/Unix-like environment
• Be action-orientated and be able to identify areas for innovation and improvement
• Be CCNP or equivalent experience

Mansioni

• Collaborating with cross-functional teams, Akamai's Network Partners and ISPs to troubleshoot and resolve network and performance issues
• Managing escalations from Service Performance, Network Account Managers, Network Operations and other groups
• Collaborating with team members and network architects on traffic optimization to identify enhancements and improvements
• Maintaining a comprehensive understanding of Internet infrastructure across the region

Conoscenze

DNS

TCP/IP

UDP

HTTP

SSL

BGP

OSPF

Linux/Unix

CCNP

IP security

Formazione

Bachelor's degree in a related field

Descrizione del lavoro

Job Description

Are you interested in learning about Networking Protocols & Peering? Are you excited by the opportunity to optimize the CDN platform with best available performance? Join Our Team Our Edge Platform team takes ownership for planning, building, maintaining and operating our global platform. We design, develop and deploy critical technologies including the hardware, software and network infrastructure that provide the technical underpinnings for all of Akamai's products. Our team ensures consistent availability and performance for our customers.

Partner with the best

The Network Support Consultant proactively monitors the Technical Operations of the Akamai's Network within EMEA territory. Ensure that we are utilizing our resources to their fullest extent in order to meet customer requirements. Traffic keep flowing and ensure value for our Network Partners in the geography.

Responsibilities

• Collaborating with cross-functional teams, Akamai's Network Partners and ISPs to troubleshoot and resolve network and performance issues
• Managing escalations from Service Performance, Network Account Managers, Network Operations and other groups
• Collaborating with team members and network architects on traffic optimization to identify enhancements and improvements
• Maintaining a comprehensive understanding of Internet infrastructure across the region

Do What You Love

• Have 2+ years of experience or a Bachelor's degree in a related field, and experience of application-level protocols and IP security
• Demonstrate knowledge of network protocols and implementations (DNS, TCP/IP, UDP, HTTP, SSL), routing protocols (BGP and OSPF)
• Be comfortable with working in a Linux/Unix-like environment
• Be action-orientated and be able to identify areas for innovation and improvement
• Be CCNP or equivalent experience

About Us

At Akamai, we make life better for billions of people, trillions of times a day. Whether you're streaming live events, scrolling social media, watching your favorite series, or managing your savings, we're the engine behind the scenes. We provide the world's most distributed platform from Cloud to Edge to help the giants of the digital world work faster and stay more secure, making the internet a better experience for everyone.

Our Focus Is Simple

Cloud and Edge:

Running apps closer to users for instant performance.

Security

Neutralizing threats before they ever reach your data.

Content Delivery

Scaling the world's biggest moments without a glitch.

AI

Enabling our customers to build, secure, and scale AI apps on the world's most distributed cloud platform.

Benefits at Akamai:

We support your health, well-being, finances, and life beyond work. See our benefits.

FlexBase adapts to your job's needs

Akamai's FlexBase program is yet another way we show our commitment to providing employees with an exceptional workplace experience. It's not about telling employees where to work; it's about supporting employees to do their best work. We trust our incredible employees to work in ways that suit them best: at home, in an office, or a combination of both.

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