Mortgage Operations Specialist – Compliance & Service

Scotiabank; Puerto Bogotá; In loco; COP 17.856.000 - 26.784.000; Tempo pieno

Descrizione del lavoro

ScotiaGBS Colombia is seeking an Administrative/Processing Specialist to support the Mortgage Servicing team in Bogota. You will verify data, process transactions, prepare reports, and uphold compliance with policies and SLAs.

The role emphasizes accuracy, confidentiality, and cross-functional collaboration with bank staff. The position requires a High School diploma and at least 2 years of relevant experience, along with basic MS Office skills.

Competenze

• High School diploma and a minimum of 2 years of relevant working experience.
• Basic Computer Skills, including common software tools (Microsoft Office products).

Mansioni

• Provide administrative and processing support with a high level of accuracy and attention to detail.
• Verify the accuracy, completeness, and authorizations of activities/work, correcting the data, and documenting the error.
• Monitor and prioritise daily workloads to ensure completion within the published Service Level Agreements.
• Prepare and check returns and reports.
• Check and authorize transactions within defined limits.
• Provide guidance and training of other team members.

Conoscenze

Customer service

Attention to detail

Data accuracy

Documentation

Training others

Formazione

High School diploma

Strumenti

Microsoft Office

Descrizione del lavoro

ScotiaGBS Colombia is seeking an Administrative/Processing Specialist to support the Mortgage Servicing team in Bogota. You will verify data, process transactions, prepare reports, and uphold compliance with policies and SLAs.

The role emphasizes accuracy, confidentiality, and cross-functional collaboration with bank staff. The position requires a High School diploma and at least 2 years of relevant experience, along with basic MS Office skills.