Microsoft Dynamics 365 Sales Solution Lead 1807

Softgic S.; Chapinero; Presencial; COP 180.000.000 - 280.000.000; Jornada completa

Descripción de la vacante

Softgic S. in Chapinero, Colombia, seeks an experienced Microsoft Dynamics 365 Sales Solutions Leader to drive business development, solution consulting, and CRM transformation initiatives from pre-sales through implementation.

This role leads enterprise CRM projects, coordinates global teams across regions and time zones, and requires strong executive communication skills and project leadership. PMP/Agile certifications are preferred.

Formación

• 8+ years of CRM consulting and enterprise app implementation.
• 5+ years of hands-on Microsoft Dynamics 365 Sales projects.
• Proven experience leading enterprise CRM implementation projects.
• Strong business process analysis and requirements definition background.
• Experience in consulting firms, SI, or enterprise software providers preferred.

Responsabilidades

• Lead requirements gathering sessions and translate business needs into Dynamics 365 solutions.
• Oversee Dynamics 365 Sales deployment, integration, testing, and adoption activities.
• Define solution scope, roadmap, and implementation strategy for enterprise customers.
• Coordinate cross-functional teams and manage project scope, schedule, budget, risks and customer expectations.
• Serve as escalation point for critical delivery challenges and ensure high customer satisfaction.

Conocimientos

CRM consulting

Dynamics 365 Sales

Business process analysis

Requirements gathering

Executive presentation

Project leadership

Stakeholder engagement

Educación

PMP certification

Agile/Scrum certification

Herramientas

Power Platform

Power Apps

Power Automate

Descripción del empleo

Chapinero, Colombia | Posted on 07/29/2026

We are seeking an experienced Microsoft Dynamics 365 Sales Solutions Leader to spearhead business development, solution consulting, and enterprise-level CRM transformation initiatives.

This role will drive customer success from pre-sales through implementation and serve as

a trusted advisor to customers pursuing digital sales and customer engagement

Key Responsibilities:

Business Consulting & Requirements Definition

• Understand customer sales, marketing, and customer engagement processes and identify transformation opportunities.
• Lead requirements gathering sessions and translate business needs into Dynamics
• Facilitate workshops with business stakeholders, end users, and executive sponsors.
• Define solution scope, roadmap, and implementation strategy for enterprise customers.
• Coordinate business consultants, functional consultants, solution architects, developers, and customer stakeholders.
• Manage project scope, schedule, budget, risks, and customer expectations.
• Ensure successful project delivery while maintaining high customer satisfaction.

Solution Delivery & Support Governance

• Oversee Dynamics 365 Sales deployment, integration, testing, and adoption activities.
• Establish support and operational governance models.
• Coordinate global teams across multiple regions and time zones.
• Serve as an escalation point for critical customer issues and delivery challenges.

Requirements

Required Qualifications:

Experience

• 8+ years of experience in CRM consulting, enterprise application implementation,
• 5+ years of hands-on experience with Microsoft Dynamics 365 Sales projects.
• Proven experience leading enterprise CRM implementation projects.
• Strong background in business process analysis, requirements definition, and
• Experience in consulting firms, system integrators, or enterprise software providers preferred.

Microsoft Dynamics 365 Expertise

• Deep understanding of Microsoft Dynamics 365 Sales capabilities and
• Experience with:

Experience with:

• Lead-to-Opportunity Management
• Account & Contact Management
• Forecasting & Reporting
• Power Platform (Power Apps, Power Automate)

• Experience integrating Dynamics 365 with Microsoft 365, Teams, Power BI, and ERP systems.
• Familiarity with Microsoft Azure ecosystem and Copilot for Dynamics 365 is highly

Leadership & Communication

• Strong consulting and executive presentation skills.
• Ability to engage with C-level stakeholders and business leaders.
• Demonstrated project leadership and customer-facing experience.
• Strong negotiation, problem-solving, and team leadership capabilities.

Language & Availability

• Professional-level English communication skills.
• Ability to work effectively across multiple time zones.

Preferred Qualifications

• PMP, Agile, or Scrum certifications.
• Knowledge of manufacturing, distribution, logistics, or professional services industries preferred (not required).

Critical Capability Gaps This Role Will Fill

• Enterprise CRM solution architecture and requirements definition
• Dynamics 365 delivery leadership and best practices
• Global support and operational governance for Dynamics 365 environment