Microsoft Dynamics 365 Sales Solution Lead 1807

SOFTGIC; Chapinero; Presencial; COP 180.000.000 - 260.000.000; Jornada completa

Descripción de la vacante

SOFTGIC in Chapinero, Colombia seeks an experienced Microsoft Dynamics 365 Sales Solutions Leader to drive business development, solution consulting, and enterprise CRM transformation initiatives. You will lead engagements from pre-sales through implementation, serving as a trusted advisor on digital sales and customer engagement.

You will manage end-to-end delivery, coordinate global teams across regions, and ensure successful project outcomes with strong customer satisfaction, applying deep

Formación

• 8+ years of experience in CRM consulting and enterprise application implementation.
• 5+ years of hands-on experience with Microsoft Dynamics 365 Sales projects.
• Proven experience leading enterprise CRM implementation projects.
• Strong background in business process analysis and requirements definition.

Responsabilidades

• Lead business consulting, requirements definition, and transformation opportunities for sales and customer engagement processes.
• Define solution scope, roadmap, and implementation strategy for enterprise customers.
• Coordinate cross-functional teams including consultants, solution architects, and developers; manage scope, schedule, budget, risks, and expectations.
• Oversee Dynamics 365 Sales deployment, integration, testing, adoption, and governance.

Conocimientos

CRM consulting

Project leadership

Executive communication

Stakeholder management

Business process analysis

English proficiency

Educación

Bachelor's degree or higher in a related field

Herramientas

Microsoft Dynamics 365 Sales

Power Platform

Azure ecosystem

Descripción del empleo

Chapinero, Colombia | Posted on 07/29/2026

We are seeking an experienced Microsoft Dynamics 365 Sales Solutions Leader to spearhead business development, solution consulting, and enterprise-level CRM transformation initiatives.

This role will drive customer success from pre-sales through implementation and serve as

a trusted advisor to customers pursuing digital sales and customer engagement

Key Responsibilities:

Business Consulting & Requirements Definition

• Understand customer sales, marketing, and customer engagement processes and identify transformation opportunities.
• Lead requirements gathering sessions and translate business needs into Dynamics
• Facilitate workshops with business stakeholders, end users, and executive sponsors.
• Define solution scope, roadmap, and implementation strategy for enterprise customers.
• Coordinate business consultants, functional consultants, solution architects, developers, and customer stakeholders.
• Manage project scope, schedule, budget, risks, and customer expectations.
• Ensure successful project delivery while maintaining high customer satisfaction.

Solution Delivery & Support Governance

• Oversee Dynamics 365 Sales deployment, integration, testing, and adoption activities.
• Establish support and operational governance models.
• Coordinate global teams across multiple regions and time zones.
• Serve as an escalation point for critical customer issues and delivery challenges.

Requirements

Required Qualifications:

Experience

• 8+ years of experience in CRM consulting, enterprise application implementation,
• 5+ years of hands-on experience with Microsoft Dynamics 365 Sales projects.
• Proven experience leading enterprise CRM implementation projects.
• Strong background in business process analysis, requirements definition, and
• Experience in consulting firms, system integrators, or enterprise software providers preferred.

Microsoft Dynamics 365 Expertise

• Deep understanding of Microsoft Dynamics 365 Sales capabilities and
• Experience with:

Experience with:

• Lead-to-Opportunity Management
• Account & Contact Management
• Forecasting & Reporting
• Power Platform (Power Apps, Power Automate)

• Experience integrating Dynamics 365 with Microsoft 365, Teams, Power BI, and ERP systems.
• Familiarity with Microsoft Azure ecosystem and Copilot for Dynamics 365 is highly

Leadership & Communication

• Strong consulting and executive presentation skills.
• Ability to engage with C-level stakeholders and business leaders.
• Demonstrated project leadership and customer-facing experience.
• Strong negotiation, problem-solving, and team leadership capabilities.

Language & Availability

• Professional-level English communication skills.
• Ability to work effectively across multiple time zones.

Preferred Qualifications

• PMP, Agile, or Scrum certifications.
• Knowledge of manufacturing, distribution, logistics, or professional services industries preferred (not required).

Critical Capability Gaps This Role Will Fill

• Enterprise CRM solution architecture and requirements definition
• Dynamics 365 delivery leadership and best practices
• Global support and operational governance for Dynamics 365 environment