Manager, Vendor Mgmt

Johnson & Johnson; Bogotá ciudad; Híbrido; COP 248.316.000 - 341.435.000; Jornada completa

Descripción de la vacante

Johnson & Johnson is seeking a Manager, Vendor Management in Bogota, Colombia (hybrid with potential Manila posting). This role leads vendor strategy and governance to optimize HR operations and service delivery.

You will drive end-to-end vendor performance, manage contracts and SLAs, monitor spend, and collaborate with HR, Procurement, Finance, Legal and cross-functional teams to protect the company's interests and ensure compliant, cost-efficient solutions.

Formación

• Bachelor's degree in Business Administration, HR, Supply Chain or related field required.
• Master's degree or MBA preferred.
• Approximately 6-8 years of vendor management, procurement, HR operations, or related experience.
• Proven track record managing third-party vendors and driving service delivery.
• Knowledge of governance, SLAs, financial monitoring, and contracts lifecycle.
• Ability to ensure compliance with regulatory and data security standards.
• Experience in HR shared services or HR outsourcing is a plus.

Responsabilidades

• Lead end-to-end vendor management activities across selection, onboarding, performance, and offboarding.
• Establish vendor governance with KPIs, SLAs, and compliance requirements.
• Drive continuous improvement to enhance vendor performance and employee experience.
• Monitor spend, billing, savings opportunities, and budget alignment.
• Collaborate with HR, Procurement, Finance, Legal to align vendor strategies with business goals.
• Oversee contract lifecycle, negotiations, renewals, and terms implementation.
• Ensure data privacy, security, and regulatory compliance in all engagements.
• Develop standardized vendor management processes and best practices.

Conocimientos

Vendor governance

SLA management

Financial monitoring

Contract lifecycle

Data privacy

Regulatory compliance

Vendor relationships

Educación

Bachelor's degree in Business Administration, Human Resources, Supply Chain, or a related field

Master's degree or MBA preferred

Descripción del empleo

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com .

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Human Resources

Job Sub Function:

HR Operations

Job Category:

Professional

All Job Posting Locations:

Bogotá, Distrito Capital, Colombia, Taguig, National Capital Region (Manila), Philippines

Job Description:

DePuy Synthes is recruiting for a(n) Manager, Vendor Management, located in Bogota, Colombia. Alternate Hybrid locations may be considered in Manila, Philippines.

Please note that this role is available across multiple countries and may be posted under different requisition numbers to comply with local requirements. While you are welcome to apply to any or all of the postings, we recommend focusing on the specific country(s) that align with your preferred location(s):

Bogota, Colombia - Job Requisition: R-099024
Manila, Philippines - Job Requisition: R-099251

Remember, whether you apply to one or all of these requisition numbers, your applications will be considered as a single submission.

The Manager, Vendor Management leads the strategy and execution of vendor partnerships that support Human Resources operations. This role plays a critical part in ensuring high-quality, compliant, and cost-effective service delivery from third-party providers. You will drive performance, strengthen governance, and deliver continuous improvement initiatives that enhance employee experience and operational efficiency. This is a high-impact role with visibility across global HR and the opportunity to shape vendor strategy and service excellence.

Key Responsibilities:

• Lead end-to-end vendor management activities, including selection, onboarding, performance monitoring, and offboarding
• Establish and manage vendor governance frameworks, including KPIs, SLAs, and compliance requirements
• Drive continuous improvement initiatives to enhance vendor performance, service quality, operational efficiency, and the overall employee experience
• Monitor vendor financials, including spend, cost trends, billing accuracy, savings opportunities, and budget alignment
• Manage the strategic relationship between J&J and vendors, ensuring strong partnership, clear accountability, and fair outcomes that protect and favor J&J's interests
• Partner with HR, Procurement, Finance, Legal, and cross-functional teams to align vendor strategies with business objectives
• Analyze vendor performance and financial data to identify risks, opportunities, service improvements, and cost optimization strategies
• Oversee contract lifecycle management, including negotiations, renewals, and adherence to contractual obligations
• Ensure contract clauses are fair, clearly understood, and implemented effectively in day-to-day vendor operations
• Ensure data privacy, security, and regulatory compliance across all vendor engagements
• Manage escalations and resolve vendor-related issues in a timely and effective manner
• Develop and standardize vendor management processes, tools, and best practices across HR operations

Qualifications

• Education: Bachelor's degree in Business Administration, Human Resources, Supply Chain, or a related field required
• Education: Master's degree or MBA preferred
• Experience and Skills: Required: Approximately 6-8 years of relevant experience in vendor management, procurement, HR operations, finance operations, or related fields aligned to manager-level roles
• Proven track record managing third-party vendors and driving service delivery performance
• Strong knowledge of vendor governance, SLA management, financial monitoring, and contract lifecycle processes
• Demonstrated ability to manage vendor relationships, protect company interests, and ensure contract terms are fair and effectively implemented
• Excellent analytical skills with the ability to interpret performance and financial data and drive actionable insights
• Ability to ensure compliance with organizational, regulatory, contractual, and data security standards
• Preferred: Experience within HR shared services or HR outsourcing environments
• Preferred: Familiarity with continuous improvement methodologies (e.g., Lean, Six Sigma)
• Preferred: Exposure to global vendor management and multi-region operations
• Preferred: Knowledge of digital HR platforms and transformation initiatives
• Preferred: Experien