Manager, Solution Advisory - 11831

Coupa; Bogotá; Presencial; COP 120.000.000 - 240.000.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Global Wellness Days

Birthday Time-Off

Volunteer Time Off (VTO)

Employee Assistance Program (EAP)

Business Travel Protection

Referral Bonus Program

Descripción de la vacante

Coupa is seeking a Manager of Solution Advisory in Bogotá to lead a high-impact team focused on storytelling, discovery, and AI-enabled platform adoption. You will coach, mentor, and grow talent while driving excellence in presales and customer success across time zones.

The role emphasizes leadership, certification, and KPI-driven execution within a global, inclusive culture. English is essential; Portuguese is a plus.

Formación

• Proven leadership experience managing high-impact Presales, Solution Advisory, or Customer Success teams.
• Ability to coach, shadow calls, certify and provide actionable feedback.
• Fluent English; Portuguese is a plus.
• Strong solution sales acumen with discovery and storytelling.
• Adaptability across two time zones and a global environment.

Responsabilidades

• Lead a high-impact Solution Advisory team from Bogotá.
• Develop career plans, conduct 1:1s, and manage performance.
• Monitor bandwidth, productivity, and KPIs.
• Mentor teammates in AI and platform capabilities.
• Oversee HR tasks: hiring, onboarding, evaluations.
• Ensure demos meet quality standards.

Conocimientos

Leadership

Coaching

Multilingual English/Portuguese

Solution Sales

Time Management

Descripción del empleo

Why join Coupa?

• Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.
• Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.
• Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.

Learn more on Life at Coupa blog and hear from our employees about their experiences working at Coupa.

The Impact of a Manager, Solution Advisory at Coupa:

As the Manager of Solution Advisory, you will lead a high-impact team of talented Solution Advisors. You aren't just managing a team; you are architecting a world-class engine of storytellers and problem-solvers. From the office of Bogotá you will lead the charge in making Coupa’s AI-driven platform the gold standard for our customers.

• Talent Architect: You will lead a diverse team. You are responsible for their growth, conducting regular 1:1s, performance evaluations, and career pathing.
• The Master Coach: You won't just tell them what to do; you’ll show them. You will shadow calls, provide real-time feedback, and lead certification programs to ensure every advisor is a "black belt" in the Coupa platform.
• Operational Excellence: You will monitor team bandwidth and productivity.
• Development & Mentorship: Create individual development plans for each resource to ensure constant upskilling in AI and platform capabilities.
• Quality Assurance: Regularly review demos and to ensure the highest quality of output.
• HR Management: Manage the full employee lifecycle, including hiring, onboarding, performance reviews, and administrative duties.
• Administrative/Operational Excellence: Track and maintain team KPIs, ensuring reliable, up-to-date data to support informed, trend-based decision-making.

• Proven Leadership: Experience managing or leading a team in a Presales, Solution Advisory, or Customer Success environment. You know how to motivate people and drive results.
• The "Coach" Mentality: You have a passion for developing others. You enjoy the process of "shadowing and certifying" and know how to give constructive feedback that sticks.
• Trilingual/Bilingual Communication: English is a must. Portuguese is a plus.
• Solution Sales Acumen: You understand discovery, storytelling, and the "why" behind the software. If you know Procurement or Fintech, that’s a major plus.
• Adaptability: Leading a team that supports two different time zones requires a manager who is organized, flexible, and highly efficient with time management.

Global Well-Being Perks (For All Employees Globally)

• Global Wellness Days:Enjoy two designated, company-wide paid wellness daysoffeach year (typically the first Friday in March and the last Friday in September) so the entire global team can unplug, step away, and recharge together.
• BirthdayTime-Off:Celebrate your day!Coupa provides a paid dayoffon yourbirthdayor another day of your choice within yourbirthdaymonth.
• VolunteerTimeOff(VTO):Giving back is in our DNA.We offer 40 hours of paid VTO annually to support the community initiatives and volunteer programs you are passionate about.
• Employee Assistance Program (EAP):Access free, confidential, 24/7/365 counseling and resources for emotional support, work-life solutions, financial advice, legal guidance, and support for new parents.
• Business Travel Protection:Travel with peace of mind.Zurich Travel Assist provides medical, safety, pre-trip planning, and emergency support during any business travel.
• Referral Bonus Program:Share the Coupa experience!Receive generous monetary referral bonuses when you successfully refer talented friends or acquaintances who are hired into open roles.

Please note: In addition to these global well-being perks, Coupa offers highly competitive, location-specific benefits packages (which include comprehensive medical/dental insurance, retirement/pension plans, and life or accident protection) tailored to your primary work location. Your recruiter will walk you through the specific regional benefits package for this role during the interview process.

Coupa complies with relevant laws and regulations regarding equal opportunity and offers a welcoming and inclusive work environment. Decisions related to hiring, compensation, training, or evaluating performance are made fairly, and we provide equal employment opportunities to all qualified candidates and employees.