Manager Pricing

Brighter Signals; Bogotá; On-site; COP 120,000,000 - 240,000,000; Full time

Job summary

Johnson & Johnson seeks a seasoned Pricing Operations Leader for LATAM to centralize and standardize pricing execution while business units retain pricing strategy and commercial decisions. You will own pricing workflows, deal governance, and ERP interactions across multiple LATAM countries, ensuring accuracy, timeliness, and compliant controls.

Responsibilities include leading a regional team, partnering with IT and Finance to automate validations, and driving continuous improvement in pricing

Qualifications

• Minimum 5 years of progressive experience in Sales Deal Management, Commercial Operations, Pricing, Revenue Growth Management, Finance, or related functions.
• Proven ability to manage complex deals, pricing governance, approvals, and end-to-end deal execution across multiple countries.
• Strong analytical and problem-solving capabilities with experience translating requirements into executable deal structures.

Responsibilities

• Lead pricing operations and deal-management workflows across LATAM with centralized governance.
• Oversee ERP price creation, maintenance, and contract management; ensure timely execution across countries and channels.
• Drive SOX controls, compliance, and audit readiness within pricing operations; maintain evidence and documentation.

Skills

Sales Deal Management

Commercial Operations

Pricing Governance

Contracting Processes

Deal Lifecycle

Cross-Functional Leadership

Executive Communication

Analytical Thinking

Stakeholder Management

Strategic Partnering

Tools

SQL

Python

Power Query

Power BI

Job description

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function

Market Access

Job Sub Function

Pricing

Job Category

People Leader

All Job Posting Locations

Bogotá, Distrito Capital, Colombia, São Paulo, Brazil

Job Description

Lead the LATAM Pricing Operations shared-services backbone, centralizing and standardizing operational execution while Business Units retain ownership of pricing strategy, customer price setting, and commercial decisions.

Key Responsibilities

• Pricing ERP and Core Process Ownership
• Own operational execution across base prices, portfolio definition, price-code setting, ERP price creation and maintenance, system contract management, overrides, and pricing dispute workflows.
• Ensure accurate and timely execution across supported countries, entities, channels, customer hierarchies, and sold-to structures.
• Coordinate dependencies with Master Data, Finance, Commercial, Deliver, IT, and BU Pricing teams, with clear requestor, approver, and executor responsibilities.
• Maintain process documentation, standard work, backup coverage, knowledge transfer, and business-continuity plans for critical pricing operations.
• Sales Deal Management Operations
• Lead the operational lifecycle of approved customer negotiations, from intake and validation through ERP upload, contract maintenance, effective-date control, monitoring, and closure.
• Administer workflow queues and service levels, prioritize closing-period and business-critical requests, and provide transparent status reporting to stakeholders.
• Monitor exceptions, incomplete requests, approval gaps, duplicate agreements, expired conditions, and execution discrepancies; drive resolution with accountable owners.
• Preserve BU authority for commercial negotiation and approval while ensuring compliant, accurate, and traceable system execution.
• Automation, Data Programming and Simplification
• Build and execute a multiyear automation roadmap that reduces manual activities, cycle time, rework, and key-person dependency across Pricing Operations.
• Use data-programming and analytics capabilities such as SQL, Python, Power Query, Power BI, workflow automation, APIs, or approved equivalent platforms to automate validations, reconciliations, controls, and reporting.
• Design exception-based operations, automated quality gates, audit trails, alerts, and dashboards for pricing transactions and controls.
• Partner with IT and process owners to translate business requirements into scalable ERP enhancements, workflow solutions, and controlled deployments with testing and hypercare.
• SOX Controls, Compliance and Audit Readiness
• Own the operational execution and evidence quality of pricing-related SOX controls, including access, approval, completeness, accuracy, change, and reconciliation controls as applicable.
• Embed controls into workflows and system logic wherever feasible, replacing retrospective manual checks with preventive or automated controls.
• Maintain complete, timely, and retrievable documentation for internal audit, external audit, and compliance reviews; remediate findings through sustainable root-cause solutions.
• Monitor segregation of duties, approval matrices, override governance, emergency changes, and high-risk exceptions, escalating control failures promptly.
• Team Leadership and Service Management
• Lead, coach, and develop a regional operational team with clear roles, objectives, backup coverage, capability plans, and performance expectations.
• Operate through a centralized intake and workflow model with documented SLAs, escalation paths, workload balancing, and service-performance reviews.
• Create a continuous-improvement culture using process mapping, root-cause analysis, standard work, automation backlogs, and benefits tracking.
• Build trusted relationships across Business Units while protecting capacity for regional priorities and avoiding uncontrolled local process variation.

Required Qualifications

• Minimum of 5 years of progressive experience in Sales Deal Management, Commercial Operations, Pricing, Revenue Growth Management, Finance, or related commercial functions, including demonstrated experience leading teams and regional or multi-country initiatives.
• Proven expertise in managing complex commercial deals and contracting processes, including deal structuring, pricing and discount governance, profitability assessment, approvals, tender/business-case support, and execution through the full deal lifecycle.
• Strong understanding of commercial and financial value drivers, with the ability to evaluate price, volume, mix, margin, contractual terms, and other deal economics to support sustainable and profitable growth.
• Demonstrated ability to establish and lead deal governance, including approval frameworks, escalation mechanisms, decision rights, compliance controls, and disciplined execution across countries and business units.
• Strong experience working across Commercial, Finance, Pricing, Contracting, Customer Service, and other enabling functions to accelerate deal execution while appropriately managing financial, operational, and compliance risks.
• Strategic business partnering capabilities, with the ability to engage senior commercial leaders and serve as a trusted advisor on high-value opportunities, complex negotiations, commercial trade-offs, and investment decisions.
• Strong analytical and problem-solving capabilities, with the ability to translate complex customer and business requirements into commercially sound deal structures, scenarios, recommendations, and clear decision-making alternatives.
• Proven ability to operate effectively in a highly matrixed regional organization, influencing without direct authority, driving accountability, and aligning diverse stakeholders across LATAM markets and leadership levels.
• Strong process excellence and digital mindset, with experience simplifying and standardizing deal-management workflows, improving cycle times, increasing visibility through dashboards and KPIs, and leveraging automation and digital tools where appropriate.
• Executive communication and stakeholder management skills, with the ability to synthesize complex commercial issues into concise, actionable recommendations for General Managers, Commercial Leaders, Finance Leaders, and executive governance forums.

Preferred Skills

Business Data Analysis, Competitive Landscape Analysis, Compliance Management, Consulting, Critical Thinking, Cross-Functional Collaboration, Developing Others, Inclusive Leadership, Leadership, Market Opportunity Assessment, Numerically Savvy, Operations Management, Performance Measurement, Pricing Strategies, Strategic Change, Team Management, Value Pricing