Manager, LMS/Learning Ops & Analytics

Johnson Johnson; Bogotá ciudad; On-site; COP 120,000,000 - 180,000,000; Full time

Job summary

Johnson & Johnson's DePuy Synthes unit seeks a Manager, LMS/Learning Ops & Analytics in Bogotá to run the LMS, optimize operations, and deliver data-driven insights for workforce readiness. You will oversee data governance, analytics, and global stakeholder collaboration in a MedTech environment.

The role requires 6–8 years in learning ops, strong dashboards (Power BI/Tableau), and proven people management, with some international travel. Fluency in English preferred.

Qualifications

• Typically 6-8 years of relevant experience in learning operations, LMS administration, HR systems, analytics, or a related field.
• Demonstrated experience managing or administering an enterprise LMS and associated learning technologies.
• Strong analytical skills with experience building dashboards, reports, and insights from learning or HR data.
• Experience leading projects, managing priorities, and collaborating in a global, matrixed environment.
• Proven people-management or team-leadership capabilities.

Responsibilities

• Manage day-to-day operations of the LMS, ensuring stability, data accuracy, and user satisfaction.
• Lead learning operations and analytics, including dashboards and insights on compliance and engagement.
• Partner with HR, L&D, Compliance and IT to support global learning initiatives and system enhancements.
• Oversee learning data governance with standards, processes, and controls for high-quality records.
• Drive continuous improvement of processes, workflows, and tools through automation.
• Manage vendors and partners supporting LMS functionality and learning tech.
• Lead and coach team members supporting learning ops and analytics.
• Provide SME on learning systems, analytics, and reporting to stakeholders.

Skills

LMS administration

HR analytics

Global collaboration

People management

Education

Bachelor's degree

Master's degree preferred

Tools

Power BI

Tableau

Job description

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com .

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Human Resources

Job Sub Function:

HR Business Partners

Job Category:

Professional

All Job Posting Locations:

Bogotá, Distrito Capital, Colombia

Job Description:

DePuy Synthes is recruiting for a(n) Manager, LMS/Learning Ops & Analytics, located in Bogotá Distrito Capital, Distrito Capital de Bogotá.

Job Overview

The Manager, LMS/Learning Ops & Analytics is responsible for the effective operation, optimization, and analytics of learning platforms and learning operations that support DePuy Synthes' global workforce. This role ensures learning systems run reliably, learning data is accurate and actionable, and leaders have the insights needed to make informed talent and capability decisions. The position plays a critical role in enabling scalable, data‑driven learning across a global MedTech organization and directly supports workforce readiness, compliance, and continuous development.

Key Responsibilities

• Manage day‑to‑day operations of the Learning Management System (LMS), ensuring system stability, data accuracy, and a positive user experience.
• Lead learning operations and analytics, including reporting, dashboards, and insights that measure learning effectiveness, compliance, and engagement.
• Partner with HR, Learning & Development, Compliance, and IT teams to support global learning initiatives and system enhancements.
• Oversee learning data governance, including standards, processes, and controls to ensure high‑quality and auditable learning records.
• Support continuous improvement of learning processes, workflows, and tools through automation and simplification.
• Manage vendors and external partners supporting LMS functionality, reporting tools, or learning technologies.
• Lead, coach, and develop team members supporting learning operations and analytics activities.
• Provide subject‑matter expertise on learning systems, analytics, and reporting to stakeholders across the organization.
• Where required to be managed locally:
  • Document handling: Print, stamp/seal, mail/ship, distribute, and route documents for wet signatures.
  • Records management: Store/archive/retrieve HR documents; fulfill requests; coordinate offsite storage; scan and name for Veeva.
  • Compliance/admin: Upload/submit filings; print and hand-deliver to agencies; support audits and onsite audit coordination.

Qualifications

Education:

Bachelor's degree required in Human Resources, Learning & Development, Business Administration, Information Systems, Data Analytics, or a related field.

Master's degree or MBA preferred.

Experience and Skills:

Required:

• Typically 6-8 years of relevant experience in learning operations, LMS administration, HR systems, analytics, or a related field.
• Demonstrated experience managing or administering an enterprise LMS and associated learning technologies.
• Strong analytical skills with experience building dashboards, reports, and insights from learning or HR data.
• Experience leading projects, managing priorities, and collaborating in a global, matrixed environment.
• Proven people‑management or team‑leadership capabilities.

Preferred:

• Experience supporting compliance‑driven learning in a regulated industry (e.g., MedTech, Pharma).
• Familiarity with learning analytics frameworks and learning effectiveness measurement.
• Experience with data visualization or reporting tools (e.g., Power BI, Tableau).
• Background working with global learning programs and multilingual user populations.

Other:

• Language: Fluent English required; Spanish proficiency strongly preferred.
• Travel: Minimal travel expected (generally 10%, primarily international).
• Certifications: Learning systems, analytics, or HR technology certifications preferred but not required.

For more information on how we support the whole health of our employees throughout their wellness, career and life journey, please visit www.careers.jnj.com.

Johnson & Johnson announced plans to separate our Orthopaedics business to establish a standalone orthopaedics company, operating as DePuy Synthes. The process of the planned separation is anticipated to be completed within 18 to 24 months, subject to legal requirements, including consultation with works counci