Manager, LMS/Learning Ops & Analytics

7456-Johnson & Johnson MedTech Colombia S.A.S. Legal Entity; Colombia; On-site; COP 90,000,000 - 150,000,000; Full time

Job summary

Johnson & Johnson is recruiting for a Manager, LMS/Learning Ops & Analytics based in Bogotá, Colombia. The role ensures learning platforms run reliably, with accurate data and actionable insights to drive talent decisions for a global MedTech workforce.

You will oversee LMS operations, analytics, governance, and reporting, collaborating with HR, Compliance, IT, and Learning & Development to enable scalable learning programs and regulatory adherence.

Qualifications

• Bachelor’s degree in HR, Learning & Development, Business, IS, Data Analytics, or related field.
• Master’s degree or MBA preferred.
• Typically 6–8 years of relevant experience in learning operations, LMS administration, HR systems, analytics, or related field.
• Experience managing an enterprise LMS and related learning technologies.
• Strong analytical skills with dashboards/reports from HR/learning data.
• Experience leading projects in a global, matrixed environment.
• Preferred: experience in regulated industry (MedTech/Pharma).
• Familiarity with learning analytics frameworks and effectiveness measurement.
• Experience with data visualization tools (Power BI, Tableau).
• Background with global learning programs and multilingual users.

Responsibilities

• Manage day-to-day operations of the Learning Management System (LMS) for stability, accuracy and UX.
• Lead learning operations and analytics including dashboards and insights on learning effectiveness and compliance.
• Partner with HR, L&D, Compliance, and IT to support global learning initiatives and system enhancements.
• Oversee learning data governance and auditable records.
• Support continuous improvement of learning processes, workflows, and tools via automation.
• Manage vendors and partners supporting LMS functionality and learning tech.
• Lead, coach, and develop team members in learning operations and analytics.
• Provide SME insights on learning systems, analytics, and reporting to stakeholders.

Skills

LMS administration

Learning analytics

Power BI

Tableau

Data visualization

Global collaboration

Education

Bachelor's degree

Master’s degree/MBA preferred

Tools

Power BI

Tableau

Veeva

Job description

At Johnson & Johnson,we believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented, treated, and cured,where treatments are smarter and less invasive, andsolutions are personal.Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity.Learn more at jnj.com. As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function: Human Resources
Job Sub Function: HR Business Partners
Job Category: Professional
All Job Posting Locations: Bogotá, Distrito Capital, Colombia

Job Description: DePuy Synthes is recruiting for a(n) Manager, LMS/Learning Ops & Analytics, located in Bogotá Distrito Capital, Distrito Capital de Bogotá.

Job Overview The Manager, LMS/Learning Ops & Analytics is responsible for the effective operation, optimization, and analytics of learning platforms and learning operations that support DePuy Synthes’ global workforce. This role ensures learning systems run reliably, learning data is accurate and actionable, and leaders have the insights needed to make informed talent and capability decisions. The position plays a critical role in enabling scalable, data‑driven learning across a global MedTech organization and directly supports workforce readiness, compliance, and continuous development.

Key Responsibilities

• Manage day‑to‑day operations of the Learning Management System (LMS), ensuring system stability, data accuracy, and a positive user experience.
• Lead learning operations and analytics, including reporting, dashboards, and insights that measure learning effectiveness, compliance, and engagement.
• Partner with HR, Learning & Development, Compliance, and IT teams to support global learning initiatives and system enhancements.
• Oversee learning data governance, including standards, processes, and controls to ensure high‑quality and auditable learning records.
• Support continuous improvement of learning processes, workflows, and tools through automation and simplification.
• Manage vendors and external partners supporting LMS functionality, reporting tools, or learning technologies.
• Lead, coach, and develop team members supporting learning operations and analytics activities.
• Provide subject‑matter expertise on learning systems, analytics, and reporting to stakeholders across the organization.

Where required to be managed locally: Document handling: Print, stamp/seal, mail/ship, distribute, and route documents for wet signatures. Records management: Store/archive/retrieve HR documents; fulfill requests; coordinate offsite storage; scan and name for Veeva. Compliance/admin: Upload/submit filings; print and hand-deliver to agencies; support audits and onsite audit coordination.

Qualifications

• Education: Bachelor’s degree required in Human Resources, Learning & Development, Business Administration, Information Systems, Data Analytics, or a related field.
• Master’s degree or MBA preferred.
• Experience and Skills: Required: Typically 6–8 years of relevant experience in learning operations, LMS administration, HR systems, analytics, or a related field.
• Demonstrated experience managing or administering an enterprise LMS and associated learning technologies.
• Strong analytical skills with experience building dashboards, reports, and insights from learning or HR data.
• Experience leading projects, managing priorities, and collaborating in a global, matrixed environment.
• Proven people‑management or team‑leadership capabilities.
• Preferred: Experience supporting compliance‑driven learning in a regulated industry (e.g., MedTech, Pharma).
• Familiarity with learning analytics frameworks and learning effectiveness measurement.
• Experience with data visualization or reporting tools (e.g., Power BI, Tableau).
• Background working with global learning programs and multilingual user populations.
• Other: Language: Fluent English required; Spanish proficiency strongly preferred.
• Travel: Minimal travel expected (generally 10%, primarily international).
• Certifications: Learning systems, analytics, or HR technology certifications preferred but not required.

For more information on how we support the whole health of our employees throughout their wellness, career and life journey, please visit www.careers.jnj.com.

Johnson & Johnson announced plans to separate our Orthopaedics business to establish a standalone orthopaedics company, operating as DePuy Synthes. The process of the planned separation is anticipated to be completed within 18 to 24 months, subject to legal requirements, including consultation with works councils and other employee representative bodies, as may be required, regulatory approvals and other customary conditions and approvals. Should you accept this position, it is anticipated that, following conclusion of the transaction, you would be an employee of DePuy Synthes and your employment would be governed by DePuy Synthes employment processes, programs, policies, and benefit plans. In that case, details of any planned changes would be provided to you by DePuy Synthes at an appropriate time and subject to any necessary consultation processes.

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via https://www.jnj.com/contact-us/careers, internal employees contact AskGS to be directed to your accommodation resource.

#LI-Hybrid #DePuySynthesCareers

At Johnson & Johnson,we believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented, treated, and cured,where treatments are smarter and less invasive, andsolutions are personal.Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity.Learn more at https://www.jnj.com/.