Manager, Business Intelligence & Projects

Scotiabank; Puerto Bogotá; On-site; COP 120,000,000 - 200,000,000; Full time

Job summary

Scotiabank in Bogotá seeks a Manager, Business Intelligence for AML Operations. You will lead the design, development and delivery of reporting, dashboards and analytics to inform executives and management.

You will manage data sources, build predictive analytics, and drive process improvements while ensuring regulatory compliance. A strong BI background and leadership capability are essential in this role.

Qualifications

• Bachelor’s degree in Industrial Engineering, Computer Science, MIS, or Business Administration.
• Minimum 3 years of relevant experience in BI, reporting or analytics within financial services; AML/Compliance experience is preferred.
• Minimum 2 years of experience leading analytics teams.
• Advanced proficiency in Python and SQL; knowledge of data mapping and data mining.
• Advanced BI tooling knowledge (Power BI or Tableau).
• Bilingual English/Spanish – advanced written and spoken skills.

Responsibilities

• Lead design, development and delivery of BI reporting, dashboards and analytics for AML Operations.
• Guide and coach the BI team; align, prioritize and manage deliverables with senior stakeholders.
• Develop predictive models and advanced analytics to support operational planning and decision making.
• Standardize metrics across AML units and ensure compliance with policies and regulatory requirements.
• Improve data management, automation and reporting processes to increase efficiency and accuracy.

Skills

Python

SQL

Leadership

Communication

Bilingual (English/Spanish)

Education

Bachelor’s degree in Industrial Engineering, Computer Science, MIS or Business Administration

Tools

Power BI

Tableau

Google Cloud (GCP)

Job description

Purpose

Reporting to the Senior Manager, Business Intelligence, AML Operations, and based in Bogotá, Colombia, the Manager, Business Intelligence contributes to the overall success of AML programs by leading the design, development and delivery of reporting, metrics, dashboards and analytics that provide insight to business units, management and Executives for decision making. Supports the Senior Manager in maintaining and continuously improving the Business Intelligence model, and in executing key projects and initiatives related to process optimization, automation and data analytics, ensuring that all activities are conducted in compliance with governing regulations, internal policies and procedures.

Accountabilities

• Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
• Supports the Senior Manager, Business Intelligence in the execution of the Business Intelligence strategy, priorities and roadmap for AML Operations, ensuring delivery remains aligned with business objectives.
• Ensures AML Ops reporting objectives are met by:
• Calculating and tracking Key Performance Indicators for the areas within the Unit.
• Comparing data from various systems for consistency and working with stakeholders to resolve any discrepancies.
• Preparing and distributing accurate reports and dashboards in appropriate formats and in a timely manner, including reporting for committees and executive audiences.
• Supporting ad-hoc report requests from management and Executives.
• Acts as a subject matter expert on reports, metrics, analytics and data:
• Identifies, sources, manipulates and investigates large volumes of data from core applications (e.g. ScotiaGlobe, AS400, Master High Risk List, Oracle, EDL) to provide actionable insights.
• Builds and maintains an effective data management process to acquire, clean, transform, store and present data, verifying the accuracy of information as per original source.
• Develops and enhances visual dashboards in Power BI, automating existing manual reporting.
• Develops advanced analytics and predictive models (e.g. forecasting, machine learning) to support operational planning and decision making.
• Supports the standardization of metrics across AML units in Canada and International Banking, in alignment with oversight teams and Head Office reporting needs.
• Supports continuous improvement in the Unit's operations, key controls, automations and reporting:
• Supports process mapping and analysis to identify opportunities to streamline operations and improve efficiency.
• Identifies and implements automation opportunities that strengthen the execution of key internal controls.
• Develops internal analytical tools to track the progress of various initiatives.
• Acts on feedback to refine and improve dashboards and reports, driving greater visibility of key issues to management.
• Supports the implementation of projects and initiatives related to process optimization, standardization, data analytics and automation, including program documentation (e.g. Project Plans, Issue and Action Logs, Status Reports, Post Implementation Reviews).
• Supports the development of business cases and the stabilization of potential regionalizations into GBS by providing Business Intelligence support to the AML function, including data analysis, metrics, reporting and volume insights that enable a smooth transition and sustainable operations.
• Maintains up-to-date process documentation for Business Intelligence reports and tools, including business rules, data lineage and validation steps, in line with AML Policies, regulations and audit requirements.
• Updates staffing models and volume forecasts and prepares periodic organizational charts and staffing reports as required.
• Establishes and maintains close working relationships with business units, technology teams, EDDUs and other teams producing reports, business intelligence and analytics, to share best practices and advance the evolution of the BI and analytics models.
• Ensures the satisfaction of internal customers in relation to the requirements received (delivery time, quality of information, SLAs, etc.).
• Understands how the Bank's risk appetite and risk culture should be considered in day-to-day activities and decisions.
• Leads, coaches and provides technical guidance to the Business Intelligence team, setting priorities and objectives, reviewing deliverables, providing ongoing feedback and managing performance, while promoting best practices, quality standards and a collaborative team culture.
• Creates an environment in which the Business Intelligence team pursues effective and efficient operations in accordance with Scotiabank's Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.
• Builds a high-performance environment and implements a people strategy that attracts, retains, develops and motivates the team by fostering an inclusive work environment and using a coaching mindset and behaviours; communicating vision, values and business strategy; and supporting succession and development planning for the team, including the growth of Senior Analysts and early-career talent (Summer Student and Catalyst).

Education/Experience/Other information

• Bachelor´s Degree in Industrial Engineering, Computer Science, Management Information Systems, Business Administration or related field of study.
• Minimum 3 years of relevant experience in the financial services industry in Business Intelligence, reporting or analytics. Experience in Anti-Money Laundering, Compliance or Operations is preferred.
• Minimum 2 years of experience leading or managing analytics teams.
• Advanced proficiency in Python and SQL is required, including experience with relational databases, data mining tools and data mapping. Experience with Machine Learning or other advanced analytics techniques is preferred. Knowledge of other tools and platforms such as Google Cloud (GCP), R, Java, etc. is a plus.
• Advanced knowledge of business intelligence reporting tools such as Power BI or Tableau.
• Strong quantitative and qualitative analytical skills, excellent attention to detail and good business judgment. Knowledge of statistical analysis and forecasting methodologies.
• Knowledge of Anti-Money Laundering and Terrorist Financing (AML/ATF) & Sanctions is preferred.
• Bilingual (required) English/Spanish – Advanced Level, with strong written and oral communication skills.
• Advanced Microsoft Office proficiency (Word, Excel, PowerPoint), including preparation of reporting for Senior Management review.
• Ability to gather, analyze, organize, document and present large volumes of information in a succinct and organized manner, often to an executive audience.
• A self-starter, results oriented, highly organized and motivated, able to resolve complex, multi-dimensional business problems.
• Ability to manage multiple tasks concurrently, balancing time and resource conflicts while ensuring the accuracy of data and reports.
• Ability to deal with highly sensitive and confidential information.
• Good interpersonal skills for interacting with various levels of management, international offices, and varying cultures and languages.
• Project Management skills, including Six Sigma (or Lean Six Sigma) knowledge or certification, are a plus.

Working conditions

• Work in a standard office-based environment; non-standard hours are a common occurrence. Limited travel internationally may be required.
• This high-profile position demands a strong commitment, and the ability to work well under pressure. Demonstrate agility in responding to shifting priorities and possess the capability to meet tight deadlines and handle heavy workload during peak periods.

#LI-HYBRID