Live Gaming Surveillance Controller – Bogotá

INGEPSY; Bogotá; Presencial; COP 40.000.000 - 60.000.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Shift allowances

Training & development

Collaborative team culture

Living in Bogotá

Competitive salary

Descripción de la vacante

INGEPSY in Bogotá is seeking a Surveillance Controller to monitor live operations in real time and safeguard fairness, security, and integrity across our 24/7 live-gaming environment. You will watch for irregular or high-risk activity, collect and analyze surveillance data, and report trends and incidents with precise, clear documentation.

This role offers rigorous training, opportunities for professional growth in a fast-paced tech setting, and a collaborative culture that values

Formación

• Fluent in English (C1) with strong written and spoken communication.
• Recent graduate or final-year student in a technical/analytical/business discipline or comparable experience.
• Willing to work rotating shifts including nights and weekends in a 24/7 operation.
• Strong analytical mindset with ability to spot patterns and assess risks.
• Commitment to confidentiality and ethical standards.

Responsabilidades

• Monitor live operations in real time and identify irregular or high-risk activity.
• Ensure compliance with security protocols and fairness policies at all times.
• Detect and escalate suspicious patterns or technical issues per procedures.
• Collect, consolidate, and analyze surveillance data; prepare clear reports on trends and risks.
• Collaborate with risk, compliance, and operations teams to evaluate threats.
• Document observations, incidents, and process deviations accurately while maintaining confidentiality.
• Support daily operational tasks and assist initiatives led by supervisors.

Conocimientos

Fluent English (C1)

Analytical mindset

Time management

Attention to detail

MS Office

Monitoring tools

Educación

Recent graduate or final-year student in technical/analytical/business discipline

Herramientas

Surveillance systems

Descripción del empleo

INGEPSY in Bogotá is seeking a Surveillance Controller to monitor live operations in real time and safeguard fairness, security, and integrity across our 24/7 live-gaming environment. You will watch for irregular or high-risk activity, collect and analyze surveillance data, and report trends and incidents with precise, clear documentation.

This role offers rigorous training, opportunities for professional growth in a fast-paced tech setting, and a collaborative culture that values