Knowledge Broker for Client Solutions

Dialectica; Bogotá; On-site; COP 24,000,000 - 40,000,000; Full time

Job summary

Dialectica is seeking an Associate in the Client Service Team. You will act as a knowledge broker between our clients and industry experts, partnering to understand knowledge gaps and identify experts with the most relevant experience.

You will conduct high level research, reach out to potential experts by phone and email, and connect them with clients across industries. The role offers exposure to sales, project management, and professional communication, with opportunities to advance to a

Qualifications

• 0-3 years of work experience.
• Bachelor’s degree or higher.
• Fluency in English (verbal and written).
• Participation in extracurricular activities with leadership records.
• Strong interest and passion for the business world.
• Development mentality to view setbacks as learning opportunities for growth.
• A client service mentality, which means you are committed to go beyond.

Responsibilities

• Reviewing client project briefs to understand knowledge gaps and conduct high level industry and company research to identify the most relevant experts.
• Utilizing phone, LinkedIn, and email outreach to connect with experts.
• Critically screening experts for their suitability and relevance to address a client’s needs with an emphasis on quality.

Skills

English fluency

Client service

Communication skills

Time management

Leadership

Education

Bachelor's degree or higher

Job description

Dialectica is seeking an Associate in the Client Service Team. You will act as a knowledge broker between our clients and industry experts, partnering to understand knowledge gaps and identify experts with the most relevant experience.

You will conduct high level research, reach out to potential experts by phone and email, and connect them with clients across industries. The role offers exposure to sales, project management, and professional communication, with opportunities to advance to a