Insurance Operations Analyst

Arthur J. Gallagher & Co. (AJG); Bogotá ciudad; On-site; COP 27,900,000 - 50,220,000; Full time

Job summary

Gallagher in Bogotá, Colombia seeks aPlacement Support professional to ensure accurate, compliant administration of reinsurance placement activities and to maintain contract records. You will support premium billing processes and prepare key placement documentation across regions.

You will collaborate with Broking, Sales, Compliance, and servicing teams to facilitate seamless operations, while adhering to internal policies and GEM standards and delivering excellent client service.

Qualifications

• Bachelor’s degree in a related field as listed.
• Strong analytical and problem-solving skills with attention to detail.
• Experience in insurance/reinsurance or broker support is preferred.
• Ability to communicate effectively in English in a professional environment.
• Advanced proficiency in Microsoft Office, especially Excel and Outlook.

Responsibilities

• Support setup and renewal of contract records with data validation.
• Analyze client, reinsurer, and placement data for accuracy.
• Conduct due diligence for new clients and reinsurers with internal teams.
• Review market security info and ensure policy compliance.
• Complete sanctions checks and regulatory verifications with Compliance.
• Monitor approvals and documentation for placement processes.
• Produce reports and data to support reinsurance programs.
• Maintain electronic placement files following GEM standards.
• Review contracts to ensure accurate system entry and workflow.
• Create and maintain contract records in broking systems.
• Prepare and issue placement documentation and notices.
• Process premium billing entries per procedures and timelines.

Skills

Analytical thinking

Problem-solving

Attention to detail

English communication

Microsoft Office proficiency

Education

Bachelor's degree in Business Administration, Law, Finance, Economics, Mathematics, Insurance, or related field

Tools

Microsoft Excel

Microsoft Outlook

Job description

Introduction

Welcome to Gallagher - a global community of people who bring bold ideas, deep expertise, and a shared commitment to doing what’s right. We help clients navigate complexity with confidence by empowering businesses, communities, and individuals to thrive. At Gallagher, you’ll find more than a job; you’ll find a culture built on trust, driven by collaboration, and sustained by the belief that we’re better together. Whether you join us in a client-facing role or as part of our brokerage division, our benefits and HR consulting division, or our corporate team, you’ll have the opportunity to grow your career, make an impact, and be part of something bigger. Experience a workplace where you’re encouraged to be yourself, supported to succeed, and inspired to keep learning. That’s what it means to live The Gallagher Way.

Overview

The Placement Support role is responsible for ensuring the accurate, compliant, and timely administration of reinsurance placement activities. This position plays a critical role in maintaining placement and contract records, supporting premium billing processes, preparing key placement documentation, and ensuring adherence to internal policies and regulatory requirements. Working closely with Broking, Sales, Compliance, and servicing teams across multiple regions, the Placement Support professional helps facilitate seamless placement operations while contributing to Gallagher Re’s commitment to operational excellence and outstanding client service.

How you’ll make an impact

• Support the setup and renewal of contract records by compiling and validating information from internal systems.
• Analyze and review client, reinsurer, and placement data to ensure accuracy and completeness.
• Conduct due diligence activities for new clients and reinsurers, coordinating with internal stakeholders as required.
• Review carrier market security information and ensure compliance with internal policies and regulatory standards.
• Collaborate with Compliance and Sanctions teams to complete sanctions screening and regulatory checks.
• Monitor marketing sheets and ensure all approvals, documentation, and compliance requirements are completed.
• Produce reports, statistics, and placement-related data to support reinsurance programs and business operations.
• Maintain electronic placement files in accordance with Gallagher Excellence Model (GEM) standards and best practices.
• Review and interpret reinsurance contracts to ensure accurate system entry and workflow management.
• Create and maintain contract records within transactional broking systems.
• Prepare and issue placement documentation, including cover notes, debit notes, closing instructions, and evidence of cover.
• Raise and process premium billing entries in accordance with established procedures and timelines.
• Respond to and resolve inquiries from clients, reinsurers, brokers, and internal teams.

About you

• Bachelor’s degree in Business Administration, Law, Finance, Economics, Mathematics, Insurance, or a related field.
• Minimum 1 year of experience in insurance, reinsurance, broker support, underwriting support, premium billing, Reinsurance Operations, Insurance Operations, Policy Administration, Account Technician, or related insurance/reinsurance support roles.
• Experience with contract administration, policy documentation, premium processing, or placement support is preferred.
• Knowledge of reinsurance concepts, compliance requirements, and policy/contract review processes is highly preferred.
• Strong analytical and problem-solving skills with excellent attention to detail.
• Ability to communicate effectively in English in a professional environment is required.
• Ability to interpret contracts, policy documents, and financial information accurately.
• Advanced proficiency in Microsoft Office, particularly Excel and Outlook.