Inbound Sales Consultant

Royal York Property Management, inc.; Bogotá; On-site; COP 194,030,000 - 291,046,000; Full time

Job summary

Royal York Property Management, inc. is seeking experienced inbound sales consultants to engage property owners seeking professional property management services. You will handle warm inbound inquiries, assess owner needs, explain services, run on-camera demos, and guide owners to close.

You will maintain CRM records, manage multiple leads, and coordinate with internal teams to ensure a smooth client experience from first contact through onboarding.

Qualifications

• Bachelor’s degree preferred; required if not a strong-equivalent sales track record.
• 3–5+ years of full-time experience in inbound sales or high-ticket service sales.
• Proven ability to close warm inbound leads via phone or video calls.
• Comfortable on camera during professional demos and video calls.
• Strong English communication skills, written and spoken.
• Experience in remote, full-time work environments.

Responsibilities

• Answer inbound inquiries from property owners interested in management services.
• Qualify owner needs, property details, timelines and urgency.
• Explain services clearly and professionally.
• Conduct on-camera demo calls with prospective clients.
• Present professionally on video calls and build trust.
• Close qualified property owners and guide next steps.
• Follow up with owners who have not moved forward.
• Maintain CRM notes, tasks, follow-ups and lead status.
• Manage multiple leads and conversations concurrently.
• Coordinate internally to support a smooth client experience.

Skills

Inbound sales

Consultative selling

Video/demonstrations

CRM discipline

B2B/Homeowner outreach

Education

Bachelor’s degree

Job description

EST Hours Required

Royal York Property Management is hiring experienced Inbound Sales Consultants to speak with property owners who are interested in professional property management services. This role is for someone who can confidently answer inbound inquiries, understand the owner’s needs, explain our services, run professional demo calls on camera, handle objections, and close qualified property owners.

You will be speaking with warm inbound leads - property owners who have already shown interest. Your job is to build trust quickly, explain the value clearly, guide the owner through the next steps, and help them move forward with Royal York Property Management.

After sign-up, you will help ensure the client experience stays organized and professional until the file is ready for the next stage.

What You’ll Do

• Answer inbound inquiries from property owners interested in property management services
• Qualify the owner's needs, property details, timeline, and level of urgency
• Explain Royal York Property Management’s services clearly and professionally
• Run on-camera demo calls with prospective clients
• Present yourself professionally on video calls with property owners
• Build trust with owners and help them understand the value of professional property management
• Handle objections related to pricing, service, timing, process, and trust
• Close qualified property owners and guide them through the next steps
• Follow up consistently with owners who have not yet moved forward
• Maintain clean CRM records, including notes, tasks, follow-ups, and lead status updates
• Manage multiple active leads and client conversations at the same time
• Identify stalled opportunities, missed follow-ups, owner concerns, and delays
• Coordinate internally to support a smooth client experience
• Escalate issues early when needed and protect the client experience through strong judgment

Requirements

• Bachelor’s degree preferred; required for candidates without strong equivalent sales experience
• 3–5+ years of full-time experience in inbound sales, consultative sales, inside sales, account executive, client acquisition, or high-ticket service sales
• Proven ability to close warm inbound leads over the phone or through video/demo calls
• Comfortable being on camera while running professional demo calls with clients
• Strong English communication skills, both spoken and written
• Experience working full-time in a professional remote environment
• Strong communication skills and confidence speaking with homeowners, property owners, business owners, or high-value prospects
• Experience running demos, presentations, consultations, or structured sales calls
• Strong objection-handling ability and confidence asking for the close
• Ability to explain services clearly and make the client feel comfortable moving forward
• High follow-up discipline and comfort working inside a structured CRM workflow
• Strong organization, task management, and documentation habits
• Ability to manage multiple leads and active conversations at the same time
• Calm, professional, and persuasive under pressure

Nice-to-Have

• SaaS, software sales, insurance sales, mortgage/lending, home services, financial services, B2B services, or high-ticket call center sales experience
• Real estate, leasing, property management, or housing-related experience
• Experience selling services to homeowners, property owners, investors, landlords, or business owners
• Experience managing a client from first conversation through onboarding or handoff
• Experience in high-volume, SLA-driven, operations-heavy, or service-based environments
• Comfort using AI/tools to improve notes, follow-ups, summaries, and internal efficiency

Remote Tech Requirements

• Dual monitor setup
• Computer with 16GB RAM minimum
• 100+ Mbps reliable internet speed
• Webcam
• Noise-cancelling headset
• Professional, quiet remote workspace suitable for on-camera demo calls

Compensation

• This role offers base pay plus commissions.
• Full compensation details will be shared during the interview process.