Implementation Specialist - US

Simetrik; Colombia; Hybrid; COP 6,000,000 - 12,000,000; Full time

Benefits offered by this job

Learning stipend $500 USD per year for

Competitive salaries

Job summary

Simetrik is seeking an Implementation Specialist based in Colombia to support US clients by configuring use cases, leveraging AI, and ensuring scalable outcomes. You will interact directly with clients, deliver high-quality implementations, and travel regularly to the US to verify成果.

This role requires strong analytical skills and fluency in English. You will collaborate with cross-functional teams and document processes thoroughly, ensuring adherence to best practices and delivering value

Qualifications

• Strong AI and automation skills for client implementations.
• Advanced Excel knowledge required.
• Excellent mathematical logic skills; entrance test may be required.
• Ability to translate client needs into Simetrik best practices.
• Effective communication for diverse client profiles.
• Strong cross-team collaboration and proactive mindset.
• Travel regularly to the US; English fluency and visa in place.

Responsibilities

• Efficiently implement use cases following the design, leveraging AI to optimize processes.
• Support US-based clients from Colombia within the project timelines.
• Record deviations and report to the Project Manager promptly.
• Stabilize implementation logic and document processes clearly.
• Deliver use cases to end users and hand off delivery documents.

Skills

AI & automation

Excel

Analytical thinking

Communication

Team collaboration

Problem solving

English fluency

Travel readiness

Visa holder

Education

Finance/Accounting degree

Tools

SQL

Job description

Implementation Specialist – US (Based in Colombia)

Location: Colombia (with travel to the US)

Investors

• Goldman Sachs Asset Management
• FinTech Collective
• Cometa

Company Overview

Created in 2019, Simetrik is the AI-native Financial Operations Control Platform. We are the market leader in Latin America and one of Goldman Sachs' top-performing portfolio companies, with triple-digit growth for four consecutive years. The Financial Times has recognized Simetrik as one of the fastest-growing companies in the Americas for 2024 and 2025. We are now building our US chapter from a position of strength: 180+ enterprise clients across 50+ countries, 2.5B daily records processed, and more than $500B in TPV under control for the world's leading banks, fintechs, marketplaces, and PSPs. We are backed by Goldman Sachs, Tiger Global, Fintech Collective, Cometa and have partners like Mastercard, AWS, and Accenture.

Executive Team

• Alejandro Casas Caro – Co-Founder & CEO
• Santiago Gómez – Co-Founder & COO
• Felipe Pardo – CFO
• Juan Pablo Boccardi – VP of GTM

About the Role

As an Implementation Specialist based in Colombia, you will support Simetrik's US clients, playing a key role in implementing and configuring use cases with a strong foundation in Operational, Accounting, and Financial Reconciliations. You will directly interface with clients, deliver high-quality implementations, and ensure scalable outcomes by leveraging AI capabilities and best practices. This position requires regular travel to client sites in the US.

Main Responsibilities

• Efficiently and scalably implement use cases following the proposed solution design, leveraging AI to optimize processes and ensure the highest quality standards.
• Implement the project scope within agreed timelines, supporting US-based clients from Colombia.
• Execute the hours allocated in planning sessions for each project and promptly report deviations to the Project Manager.
• Ensure stabilization of implementation logic.
• Generate and maintain clear supporting documentation for implemented processes.
• Deliver the use case to the client’s end user by completing and handing off the delivery document.

Must Have

• Strong skills in AI and automation, with the ability to integrate AI solutions in client implementations.
• Intermediate/advanced knowledge of Excel.
• Excellent mathematical logic skills (entrance test required).
• Ability to comprehend customer requirements and integrate them with Simetrik’s best practices.
• Effective communication skills, tailored to various client profiles.
• Strong cross-team collaboration skills, both with internal and client teams.
• Analytical skills, problem-solving mindset, self-motivated, and highly proactive.
• Soft skills: ability to research, propose solutions, and guide end users through configuration processes.
• Willingness and ability to travel regularly to the US.
• Native or fluent English required.
• US Visa valid for the next 3 years.

Nice to Have

• Experience in reconciliation processes and knowledge of SQL/database logic.
• Previous experience at startups.
• Familiarity with programming languages such as VB or Python.

Qualifications

• Minimum 2 years of experience as a Financial Analyst or in a similar position.
• Professional in Finance, Accounting, or a related field is desirable.

Benefits

• Well-funded and proven startup with large ambitions and competitive salaries.
• Entrepreneurial culture where pushing limits, creating, and collaborating is an everyday business.
• Open communication with management and company leadership.
• Small, dynamic teams = massive impact.
• $500 USD per year for personal learning and development.

Simetrik is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by applicable law. We are committed to building a team that reflects the diversity of the markets we serve.

Applicants who require reasonable accommodation during the application or interview process may contact us at [e-mail] to make that request.