Global Salesforce Product Manager — CRM Strategy & Delivery

Transperfect; Medellín; On-site; COP 120,000,000 - 180,000,000; Full time

Job summary

TransPerfect is seeking a senior Salesforce Product Manager to own the CRM operating model end-to-end in a global environment. The role requires hands-on Salesforce expertise to structure, prioritize, and drive delivery across intake and execution.

The ideal candidate will own governance, collaborate with admins and architects, and push back when requirements lack clarity, ensuring scalable, sustainable CRM solutions.

Qualifications

• 4+ years of experience in Salesforce product management in a complex, multi-stakeholder environment.
• Proven backlog ownership and independent delivery of Salesforce work.
• Experience in global/enterprise environments with multiple stakeholder groups.
• Experience transitioning Salesforce from implementation to operational scale.
• Strong understanding of how CRM supports sales and marketing processes.
• Experience with governance models and controlled change processes.
• Experience working closely with Salesforce admins, developers, and architects.

Responsibilities

• Define and maintain a clear Salesforce roadmap aligned with business priorities and platform evolution.
• Plan and structure onboarding of new business units or acquisitions into Salesforce, including data and process integration.
• Own the CRM backlog end-to-end and ensure proper scoping and documentation before backlog entry.
• Lead prioritization across a global stakeholder landscape with disciplined trade-offs and clear communication.

Skills

Salesforce PM

Backlog management

Stakeholder mgmt

Governance

Collaboration with admins

Architecture knowledge

Job description

TransPerfect is seeking a senior Salesforce Product Manager to own the CRM operating model end-to-end in a global environment. The role requires hands-on Salesforce expertise to structure, prioritize, and drive delivery across intake and execution.

The ideal candidate will own governance, collaborate with admins and architects, and push back when requirements lack clarity, ensuring scalable, sustainable CRM solutions.