Global KYC Manager - AML & Team Leadership

Scotiabank; Puerto Bogotá; On-site; COP 180,000,000 - 240,000,000; Full time

Job summary

ScotiaGBS in Bogota is seeking an experienced KYC/AML Manager to lead a team of 8–12 analysts, ensuring onboarding and ongoing client reviews comply with global and local regulations. You will coordinate with partners, deliver data-driven insights, and drive process improvements across front-to-back offices.

The role requires 3–5 years in financial services with KYC/AML exposure, a degree in business/finance/law, strong English, and leadership skills to manage high-pressure environments while

Qualifications

• Minimum 3-5 years' experience in financial services and/ or KYC/AML/ATF
• University degree in business, finance, law or other relevant field preferred
• Proficient with MS Office with experience in data analytics, metrics and reporting
• Written and verbal proficiency in English is mandatory
• Experience with large corporates, FIs or Capital Markets Regulation (IIROC) preferred

Responsibilities

• Leads and drives a customer focused culture to deepen client relationships and leverage broader Bank relationships
• Support the Senior Manager, KYC in refreshing data and documentation for existing clients to ensure regulatory compliance
• Lead and mentor a KYC/AML team of 8 to 12 direct reports
• Utilize data and dashboards to manage case volumes and monitor team progress and quality
• Provide regular feedback to analysts for development and performance
• Champion a customer-focused culture to obtain required information
• Act as an AML subject matter expert to the business and stakeholders
• Coordinate with internal teams to prioritize urgent requests and prepare escalations
• Perform ad-hoc projects to meet business demands
• Understand regulatory/tax requirements for clients in KYC
• Assist in providing status updates to senior management
• Identify and improve procedures and processes
• Communicate process improvements to executive leadership
• Support refresh of Global clients
• Understand Bank's risk appetite in day-to-day decisions
• Be thorough, accurate, and credible in duties
• Adhere to service levels and escalate issues timely
• Maintain high standards of customer service to partners and customers
• Foster an inclusive, high-performance team environment with coaching and development

Skills

Leadership

Analytical skills

Time management

Oral and written communication

Education

University degree in business, finance, law or other relevant field

Tools

MS Office

Job description

ScotiaGBS in Bogota is seeking an experienced KYC/AML Manager to lead a team of 8–12 analysts, ensuring onboarding and ongoing client reviews comply with global and local regulations. You will coordinate with partners, deliver data-driven insights, and drive process improvements across front-to-back offices.

The role requires 3–5 years in financial services with KYC/AML exposure, a degree in business/finance/law, strong English, and leadership skills to manage high-pressure environments while