Global Application Support Specialist III

AECOM Corporation; Puerto Bogotá; On-site; COP 60,000,000 - 90,000,000; Full time

Job summary

AECOM EC is seeking an experienced Application Support Specialist to monitor and maintain the efficiency of our global software applications. The position is based in Bogota, Colombia, and reports to the senior digital capabilities team.

Experience in the AEC industry is preferred but candidates from other sectors may be considered. Key responsibilities include installation, testing and maintenance; domain/server/database administration; cloud infrastructure; and providing application support

Qualifications

• Bachelor’s degree in computer science, computer engineering, software engineering, IT or similar plus a minimum of 4 years of related applications support experience or demonstrated equivalency of experience and education.
• Advanced knowledge of computer applications and computer hardware.
• Experience working with Web API’s.
• Attention to detail and quality in design.
• Proactive in providing application support.
• Strong problem-solving skills.
• Extensive experience in providing application support in a fast-paced environment.
• Excellent communication skills, with professional English proficiency (C1), both written and verbal.

Responsibilities

• Oversee installation, testing and maintenance of software applications to streamline operations
• Domain, Server and Database administration
• Cloud infrastructure administration
• Creating and managing user accounts
• Application support for both internal and external users
• Analyzing software performance and usage
• Perform diagnostic tests before releasing applications
• Verify the efficiency of network infrastructure
• Work closely with global digital capabilities team

Skills

English proficiency (C1)

Problem-solving

Attention to detail

Proactive in application support

Communication

Education

Bachelor's degree in computer science / IT

Tools

Web APIs

Python

Java

C++

Power BI

Power Apps

Power Automate

Job description

AECOM EC is seeking an experienced Application Support Specialist to monitor and maintain the efficiency of our global software applications. The position is based in Bogota, Colombia, and reports to the senior digital capabilities team.

Experience in the AEC industry is preferred but candidates from other sectors may be considered. Key responsibilities include installation, testing and maintenance; domain/server/database administration; cloud infrastructure; and providing application support