Coordinador de Soporte de Aplicaciones Globales

Covisur De Colombia Ltda; Bogotá; On-site; COP 60,000,000 - 100,000,000; Full time

Job summary

AECOM is seeking an experienced Application Support Specialist to monitor and maintain the efficiency of our global software applications from Bogota, Colombia. You will report to the senior digital capabilities team and collaborate with a global group while supporting internal and external users.

Required are a 4+ year background in applications support, a CS/IT degree, English at C1, and strong analytical and communication skills. Onboarding occurs at an AECOM office as part of employment.

Qualifications

• Bachelor's degree in computer science, computer engineering, software engineering, IT or similar plus a minimum of 4 years of related applications support experience or demonstrated equivalency of experience and education.
• Advanced knowledge of computer applications and computer hardware.
• Experience working with Web API's.
• Attention to detail and quality in design.
• Proactive in providing application support.
• Strong problem-solving skills.
• Extensive experience in providing application support in a fast-paced environment.
• Excellent communication skills, with professional English proficiency (C1), both written and verbal.

Responsibilities

• Oversee installation, testing and maintenance of software applications to streamline operations.
• Domain, Server and Database administration.
• Cloud infrastructure administration.
• Creating and managing user accounts.
• Application support for both internal and external users.
• Analyzing software performance and usage.
• Perform diagnostic tests before releasing applications.
• Verify the efficiency of network infrastructure.
• Work closely with global digital capabilities team.

Skills

Web APIs

Problem solving

English (C1)

Customer support

Cloud administration

Education

Bachelor's degree in CS/IT

Tools

Power Platform

Python

Java

C++

Job description

AECOM is seeking an experienced Application Support Specialist to monitor and maintain the efficiency of our global software applications from Bogota, Colombia. You will report to the senior digital capabilities team and collaborate with a global group while supporting internal and external users.

Required are a 4+ year background in applications support, a CS/IT degree, English at C1, and strong analytical and communication skills. Onboarding occurs at an AECOM office as part of employment.