Application Support Specialist III

AECOM; Puerto Bogotá; On-site; COP 60,000,000 - 90,000,000; Full time

Job summary

AECOM EC is seeking an experienced Application Support Specialist to monitor and maintain the efficiency of our global software applications. The position is based in Bogota, Colombia, and reports to the senior digital capabilities team.

Experience in the AEC industry is preferred but candidates from other sectors may be considered. Key responsibilities include installation, testing and maintenance; domain/server/database administration; cloud infrastructure; and providing application support

Qualifications

• Bachelor’s degree in computer science, computer engineering, software engineering, IT or similar plus a minimum of 4 years of related applications support experience or demonstrated equivalency of experience and education.
• Advanced knowledge of computer applications and computer hardware.
• Experience working with Web API’s.
• Attention to detail and quality in design.
• Proactive in providing application support.
• Strong problem-solving skills.
• Extensive experience in providing application support in a fast-paced environment.
• Excellent communication skills, with professional English proficiency (C1), both written and verbal.

Responsibilities

• Oversee installation, testing and maintenance of software applications to streamline operations
• Domain, Server and Database administration
• Cloud infrastructure administration
• Creating and managing user accounts
• Application support for both internal and external users
• Analyzing software performance and usage
• Perform diagnostic tests before releasing applications
• Verify the efficiency of network infrastructure
• Work closely with global digital capabilities team

Skills

English proficiency (C1)

Problem-solving

Attention to detail

Proactive in application support

Communication

Education

Bachelor's degree in computer science / IT

Tools

Web APIs

Python

Java

C++

Power BI

Power Apps

Power Automate

Job description

• Business Group: DCS
• Legal Entity: AECOM Services SAS
• Business Line: Geography OH
• Work Location Model: On-Site
• Operating Group: Group Support
• Primary Location: CO - Bogota, Colombia - Carrera 11 #

Company Description

Work with Us. Change the World.

At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.

There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.

We're one global team driven by our common purpose to deliver a better world. Join us.

Job Description

AECOM EC is seeking an experienced Application Support Specialist to monitor and maintain the efficiency of our global software applications. The individual will report to our senior digital capabilities team. Experience in the AEC industry is preferred however knowledgeable candidates from other industries may be considered. This position will be based in Bogota, Colombia.

Key Responsibilities

• Oversee installation, testing and maintenance of software applications to streamline operations
• Domain, Server and Database administration
• Cloud infrastructure administration
• Creating and managing user accounts
• Application support for both internal and external users
• Analyzing software performance and usage
• Perform diagnostic tests before releasing applications
• Verify the efficiency of network infrastructure
• Work closely with global digital capabilities team

Qualifications

• Bachelor’s degree in computer science, computer engineering, software engineering, IT or similar plus a minimum of 4 years of related applications support experience or demonstrated equivalency of experience and education.
• Advanced knowledge of computer applications and computer hardware.
• Experience working with Web API’s.
• Attention to detail and quality in design.
• Proactive in providing application support.
• Strong problem-solving skills.
• Extensive experience in providing application support in a fast-paced environment.
• Excellent communication skills, with professional English proficiency (C1), both written and verbal.

Preferred Requirements

• Experience with Microsoft Power Platform (Power BI, Power Apps, Power Automate)
• Advanced knowledge of front-end and back-end programming languages, such as Python, Java and C++
• Extensive experience in providing application support in a fast-paced environment

Additional Information

About AECOM

AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options,well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan.

AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle - from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2025. Learn more at aecom.com.

What makes AECOM a great place to work

You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community - where you have the freedom to grow in a world of opportunity.

As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines.