Financial Risk Support Specialist - SaaS Risk Management

Regnology; San Agustín; On-site; COP 42,000,000 - 65,000,000; Full time

Benefits offered by this job

International projects

Comprehensive training opportunities

Team events

Job summary

Regnology is seeking an experienced professional to support customers using our Risk Management application. You will manage complex functional issues, work with product and services teams, and contribute to continuous improvement across the support lifecycle.

The role requires strong analytical skills, understanding of banking products and risk measurement, and willingness to participate in global on-call coverage. Excellent English communication is essential.

Qualifications

• Bachelor's or Master's degree in a finance/tech-related field.
• Strong analytical and problem-solving abilities.
• Experience with financial software and risk management concepts.

Responsibilities

• Provide first/second-line functional support for banking and risk-related issues.
• Collaborate with product development and services teams to resolve issues.
• Identify root causes and document defects for engineering review.
• Participate in cross-regional incident handling and on-call rotations.

Skills

Financial software knowledge

Analytical skills

English communication

Excel advanced

On-call rotation

Education

Bachelor's or Master's in Finance, Economics, Mathematics, Statistics, Computer Science

Tools

Java

Python

Job description

Regnology is seeking an experienced professional to support customers using our Risk Management application. You will manage complex functional issues, work with product and services teams, and contribute to continuous improvement across the support lifecycle.

The role requires strong analytical skills, understanding of banking products and risk measurement, and willingness to participate in global on-call coverage. Excellent English communication is essential.