Field Service Engineer - Onsite Automation & Sustainability

Alfa Laval; Bogotá ciudad; On-site; COP 40,000,000 - 60,000,000; Full time

Benefits offered by this job

Healthcare

Wellness program

Paid holidays

Performance bonus

Job summary

Alfa Laval is seeking a service engineer to execute maintenance and repairs of standard products at customer sites. The role includes training toward relocation to the United States, Canada, or Mexico, with opportunities to grow in a global service portfolio.

You will perform preventive and basic corrective maintenance on field equipment, document work, and interact with customers to ensure high-quality service and ongoing sales opportunities.

Qualifications

• 2 to 4 years of professional experience in field equipment maintenance (customer site).
• High English level.
• Experience with mechanical and electrical maintenance.

Responsibilities

• Execute maintenance and minor repairs on standard products at customer site.
• Investigate and resolve technical problems at customer site.
• Prepare service jobs for fastest possible resolution.
• Follow up on actions and promises to customers.
• Write service reports on site and obtain customer sign-off.
• Update service execution IT system with relevant information.
• Report unsafe practices and incidents for improvement.
• Capture Installed Base on site and communicate sales opportunities.
• Proactively recommend spare parts to customers.
• Execute service in Service Centres if required.

Skills

Interpersonal skills

Leadership

Communication

English proficiency

Education

Engineering degree (mechanical/electrical/mechatronic)

Job description

Alfa Laval is seeking a service engineer to execute maintenance and repairs of standard products at customer sites. The role includes training toward relocation to the United States, Canada, or Mexico, with opportunities to grow in a global service portfolio.

You will perform preventive and basic corrective maintenance on field equipment, document work, and interact with customers to ensure high-quality service and ongoing sales opportunities.