Experience Research Specialist

Jobtailor; Bogotá; Presencial; COP 48.000.000 - 60.000.000; Jornada completa

Descripción de la vacante

Jobtailor is seeking a UX researcher to plan and conduct qualitative and quantitative studies, turning findings into actionable insights that guide product strategy and design.

You will lead validation of concepts and work with designers, strategists, and technologists to embed research across the delivery lifecycle, using interviews, usability tests, surveys, and contextual inquiries.

Formación

• Demonstrated experience conducting UX research and applying findings to influence strategy and design.
• Plan, execute, and synthesize qualitative and quantitative research independently.
• Translate complex research findings into clear insights, recommendations, and artifacts.
• Background in UX, behavioral or social sciences.
• Experience collaborating with design, strategy, and delivery teams.
• Familiarity with interviews, usability testing, surveys, and concept validation.

Responsabilidades

• Plan and conduct qualitative and quantitative research to understand user needs, behaviors, and pain points.
• Translate research findings into insights, opportunity areas, and experience principles for strategy and design.
• Lead iterative validation of concepts, prototypes, and experiences to test assumptions and reduce risk.
• Synthesize user, market, data, and competitive inputs into narratives for decision making.
• Collaborate with designers, strategists, and technologists to embed research throughout the delivery lifecycle.
• Select and apply research methods including interviews, usability testing, surveys, and contextual inquiry.
• Ensure outputs are accessible, documented, and reusable across teams.
• Advocate for user-centered and evidence-based decision making in customer engagements.

Conocimientos

UX research

Qualitative research

Quantitative research

Cross-functional collaboration

Synthesis & storytelling

Descripción del empleo

Responsibilities

• Plan and conduct qualitative and quantitative research to understand user needs, behaviors, and pain points
• Translate research findings into clear insights, opportunity areas, and experience principles that guide strategy and design
• Lead iterative validation of concepts, prototypes, and experiences to test assumptions and reduce risk
• Synthesize user, market, data, and competitive inputs into coherent narratives that support decision making
• Collaborate with experience designers, strategists, and technologists to embed research throughout the delivery lifecycle
• Select and apply appropriate research methods, including interviews, usability testing, surveys, and contextual inquiry
• Ensure research outputs are accessible, documented, and reusable across teams
• Advocate for user centered and evidence based decision making in customer engagements and internal initiatives

Qualifications

• Demonstrated experience conducting experience or UX research and applying findings to influence strategy and design
• Ability to plan, execute, and synthesize qualitative and quantitative research independently
• Experience translating complex research findings into clear insights, recommendations, and artifacts
• Background in UX, behavioral science, social science, or a closely related discipline
• Experience collaborating within cross functional teams including design, strategy, and delivery roles
• Working knowledge of research methods such as interviews, usability testing, surveys, and concept validation