Experience Designer - Colombia

Kyndryl; Medellín; Vor Ort; COP 156.225.589 - 234.338.384; Vollzeit

Benefits dieser Stelle

Employee learning programs

Opportunities for certifications

Diversity and inclusion initiatives

Zusammenfassung

A global technology services provider in Medellín is seeking an Experience Designer to craft immersive and engaging user experiences. You will take ownership of design workstreams, lead design reviews, and ensure alignment with business goals. The ideal candidate has 6-7 years of experience, a strong understanding of human-centered design, and is passionate about user research. This full-time position offers opportunities for personal and professional growth.

Qualifikationen

• 6-7 years of experience in design-related roles.
• Ability to create low-to-high fidelity prototypes.
• Experience in conducting user research effectively.

Aufgaben

• Create immersive and engaging experiences as an Experience Designer.
• Define design requirements with clients to deliver user-centric design solutions.
• Iterate and refine design solutions using stakeholder feedback.

Kenntnisse

Human-Centered Design

Prototyping

User Research

Storytelling

Visual Communication

Ausbildung

Bachelor’s Degree or equivalent portfolio

Jobbeschreibung

Overview

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. We are always moving forward – pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

The Role

Are you an experienced designer who wants to shape the future of digital experiences and make a significant impact on the world’s critical systems? Then you’ll love working at Kyndryl Vital.

At Kyndryl Vital, we are looking for creative, curious, empathic systems thinkers who want to tackle wicked problems with some of the best technical colleagues in the world. Kyndryl Vital is a global network of designers, engineers, writers, researchers, and strategists. We are bound together by a desire to help our customers make sense of complexity and co-create intelligent and adaptive experience ecosystems that resonate with their users and transform their businesses. We believe the next evolution of experience will emerge from the artful blending of behavioral insight and business intelligence into elegantly simple, deeply human moments. We are fortunate to work with the world’s best IT experts to ensure that we can not only imagine a great experience, but that we can build it, deliver it, optimize it, and sustain it.

The Role

An Experience Designer crafts immersive and engaging experiences that connect people with environments, events, and interactions, focusing on how these experiences feel and unfold over time. This role involves understanding the needs and emotions of participants through research and testing and collaborating with various stakeholders to bring these experiences to life. By considering the emotional, social, and sensory aspects of an experience, Experience Designers aim to create memorable and impactful moments that leave lasting impressions.

As an Experience Designer at Kyndryl Vital Colombia you will take ownership of design workstreams, creating detailed design documentation and prototypes based on customer needs.

You will work with clients to define design requirements and deliver user-centric design solutions, ensuring alignment with business goals.

You will lead design reviews, presenting and advocating design decisions with stakeholders, both internal and external.

Additionally, you will assist with integrating design thinking into larger project frameworks, collaborating with engineering and other teams to ensure a cohesive experience.

Utilizing feedback from stakeholders, you will iterate and refine design solutions, ensuring high quality and usability.

Your Future at Kyndryl

Every position at Kyndryl offers a way forward to growing your career. We have opportunities that you won’t find anywhere else, including hands-on experience, learning opportunities, and certifications. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.

Who You Are

You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others.

Required Technical And Professional Expertise

• Human-Centered Design: You have a deep understanding of human-centered design methods and mindset
• Co-Creation: You excel at aligning stakeholders through workshops and collaborative sessions
• Storytelling: You can communicate clearly and compellingly
• User Research: You can design and conduct generative and evaluative user research
• Prototyping: You can create context-appropriate, low-to-high fidelity prototypes
• Visual Communication: You have expertise in information design
• AI and Data Ethics: You leverage AI tools while maintaining quality and ethical standards

Preferred Professional And Technical Expertise

• 6-7 years experience
• Deep industry vertical experience
• Experience in both enterprise and agency worlds
• Knowledge and experience in IT infrastructure or other technical applications
• Human behavior, change management, or other applied social sciences
• Data science, AI/ML background
• You may specialize more deeply in: Service Design, User Experience, Interface Design, Information Architecture, Graphic Design, Environmental Design, Data Visualization

Required Education

• Bachelor’s Degree or equivalent portfolio

Preferred Education

• MDM, MDes, MFA, dMBA or equivalent

Being You

Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. Our Kyndryl Inclusion Networks are one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way.

What You Can Expect

With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.

Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact''s Kyndryl email address.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Design and Information Technology
• Industries
• IT Services and IT Consulting

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