Epic Resolute Professional Billing (PB) & Claims Analyst

Interscripts, Inc.; Colombia; Presencial; COP 78.120.000 - 111.600.000; Jornada completa

Descripción de la vacante

Interscripts, Inc. in Medellin, Colombia is seeking an Epic Resolute Professional Billing (PB) & Claims Analyst to join our healthcare IT team.

The role requires hands-on experience configuring, supporting, and optimizing the Epic Resolute PB module, with a focus on claims management and revenue cycle workflows. Candidates should have 3+ years of PB experience, Epic PB Certification, and be able to work from our Medellin office (5 days per week).

Formación

• 3+ years of hands-on experience with Epic Resolute PB and Claims.
• Epic Resolute PB Certification is mandatory.
• Experience in Epic build, configuration, implementation, testing, and production support.
• Strong understanding of physician billing, professional claims processing, coding, charge capture, reimbursement, and revenue cycle workflows.
• Experience with electronic claims transactions and payer processes.
• Excellent analytical, troubleshooting, and problem-solving skills.
• Strong verbal and written communication skills.
• Ability to work independently and collaboratively in a fast-paced healthcare environment.

Responsabilidades

• Configure, maintain, and support the Epic Resolute PB application.
• Gather, analyse, and document business and operational requirements from stakeholders.
• Design, build, test, validate, and deploy Epic Resolute PB enhancements and system changes.
• Configure and support physician billing workflows, charge capture, claims generation, and denial management.
• Support electronic claims submission, remittance processing, and claims troubleshooting.
• Troubleshoot production issues, perform root cause analysis, and implement improvements.
• Participate in Epic implementations, upgrades, and optimization initiatives.
• Execute unit, integration, and User Acceptance Testing (UAT).
• Develop and maintain build documentation and technical specifications.
• Collaborate with other Epic analysts to ensure integration with HB, Patient Access, Cadence, Prelude, and other modules.

Conocimientos

Epic Resolute PB/Claims

Epic PB Certification

Billing/revenue cycle workflows

Herramientas

Epic Systems

Descripción del empleo

Epic Resolute Professional Billing (PB) & Claims Analyst

Medellin, Colombia | Posted on 08/04/2026

InterScripts is a Information Technology business based in Chantilly,VA and established in 2017 providing technology and platform enabled servicesand solutions. Historically, we have enabled our customers to realize the mostvalue from their technology and resources through our Managed Services, Archival Solution, EHR,ERP, Advisory, Virtual Care, Technology, Application Development, andCybersecurity services.

In addition, InterScripts has substantial experience inproviding Technology and Platform Enabled solutions to commercial, publicsector, and government entities. We are an ISO 27001, 9001 CMMI 3 and SOC 2 certified organization, signifying our ability to lower the risks for ourclients’ application modernization efforts, custom development, support,operations, and MSP projects.

Job Description

Epic Resolute Professional Billing (PB) & Claims Analyst

Work Mode: Work from Office (5 Days a Week) – No Work From Home / No Hybrid

Shift Timings: 5:30 PM – 2:30 AM IST (Aligned with U.S. Eastern Time)

Job Summary

We are seeking an experienced Epic Resolute Professional Billing (PB) & Claims Analyst to join our healthcare IT team. The ideal candidate will have hands‑on experience in implementing, configuring, supporting, and optimizing the Epic Resolute Professional Billing (PB) module, with expertise in claims management and physician revenue cycle workflows. The candidate will collaborate with billing, coding, revenue cycle, and operational teams to enhance billing accuracy, streamline claims processing, and improve reimbursement outcomes.

Key Responsibilities

• Configure, maintain, and support the Epic Resolute Professional Billing (PB) application.


• Gather, analyse, and document business and operational requirements from professional billing and revenue cycle stakeholders.


• Design, build, test, validate, and deploy Epic Resolute PB enhancements and system changes.


• Configure and support physician billing workflows, charge capture, claims generation, payment posting, denials management, and reimbursement processes.


• Support electronic claims submission, claim edits, remittance processing, and claims troubleshooting.


• Troubleshoot production issues, perform root cause analysis, and implement system improvements.


• Participate in Epic implementations, upgrades, optimisation initiatives, and enhancement projects.


• Execute unit testing, integrated testing, and User Acceptance Testing (UAT).


• Develop and maintain build documentation, workflow diagrams, technical specifications, and support documentation.


• Collaborate with other Epic application analysts to ensure seamless integration with Hospital Billing (HB), Patient Access, Cadence, Prelude, and other Epic modules.


• Ensure all configurations comply with Epic best practices, payer requirements, and healthcare regulatory standards.

Requirements

• 3+ years of hands‑on experience with Epic Resolute Professional Billing (PB) and Claims.


• Epic Resolute Professional Billing (PB) Certification is mandatory.


• Experience in Epic build, configuration, implementation, testing, and production support.


• Strong understanding of physician billing, professional claims processing, coding, charge capture, reimbursement, and revenue cycle workflows.


• Experience working with electronic claims transactions and payer processes.


• Excellent analytical, troubleshooting, and problem‑solving skills.


• Strong verbal and written communication skills.


• Ability to work independently and collaboratively in a fast‑paced healthcare environment.

Mandatory Requirements

• Epic Resolute Professional Billing (PB) Certification (Mandatory)


• Minimum3 years of relevant Epic Resolute PB experience


• Experience supporting Professional Billing (PB) and Claims workflows.


• Must work from the Medellin, Colombia office (5 days per week)


• Strictly Work From Office – No Work From Home or Hybrid.


• Candidates who can join immediately or are currently serving a 15–20 day notice period will be given preference.

Preferred Skills

• Experience in U.S. healthcare professional billing and revenue cycle operations.


• Knowledge of physician billing, CPT/ICD coding concepts, claims adjudication, payment posting, denials management, and reimbursement processes.


• Experience integrating Epic Resolute PB with Hospital Billing (HB), Patient Access, Cadence, Prelude, and other Epic applications.


• Understanding of Epic implementation methodology and healthcare interoperability.


• Strong documentation, stakeholder management, and communication skills.