We are seeking a results-driven E-Commerce Marketplace Manager to oversee, optimize, and expand our brand presence across major e-commerce platforms, with a primary focus on Amazon Vendor/Seller Central and Home Depot (Supplier Hub / CommerceHub). You will be responsible for end-to-end marketplace operations, including product catalog management, listing optimization, inventory planning, promotional strategy, and account health monitoring.
Key Responsibilities
- Listing & Catalog Management: Create, optimize, and maintain high-converting product listings, including SEO-optimized titles, bullet points, enhanced brand content (Amazon A+ Content, Home Depot Rich Media), and backend keywords.
- Platform Operations: Daily setup and maintenance of items across Amazon, Home Depot, and other secondary channels (e.g., Wayfair, Lowe's, Walmart).
- Advertising & Promotions: Execute PPC campaigns, deal submissions (Lightning Deals, Best Deals), coupons, and channel-specific promotional calendars to drive revenue and market share.
- Inventory & Demand Forecasting: Partner with supply chain teams to ensure optimal inventory levels, minimize stockouts, and manage FBA / Direct Fulfillment workflows.
- Compliance & Account Health: Proactively manage account metrics, policy compliance, case resolution, and brand protection/IP monitoring.
- Reporting & Analytics: Track key performance indicators (KPIs) including ROAS, TACoS, conversion rates, buy-box ownership, and sales trends to present actionable insights to leadership.
Qualifications & Requirements
- Experience: 3+ years of hands-on experience managing enterprise e-commerce accounts on Amazon (Seller Central or Vendor Central) and Home Depot (Supplier Hub / CommerceHub).
- Technical Skills: Proficiency with marketplace advertising tools, bulk product feed uploads, keyword research platforms (Helium 10, Jungle Scout), and inventory/ERP systems.
- Analytic Mindset: Strong competency in Microsoft Excel (Pivot Tables, VLOOKUPs/XLOOKUPs) and data interpretation to make revenue-driving decisions.
- Communication: Excellent written and verbal communication skills for cross-functional collaboration and platform support resolution.