About the Business Area
AirOps helps ensure safe, reliable, and seamless airline and airport operations. Our Flight, Baggage, and Ramp Operations solutions support safety-critical processes, including flight departure planning, baggage reconciliation, ramp operations, and end-to-end baggage logistics.
About the Role
As Senior Manager, Software Engineering – Americas, you will lead a 50+ person, multi-team software engineering organization based primarily in Bogotá. The organization includes Engineering Managers, Software Engineers, SRE/DevOps engineers, and senior technical contributors.
This is a senior leadership role with accountability for engineering execution, technical quality, production reliability, organizational development, and the delivery of large-scale, mission-critical software systems.
You will lead teams responsible for technology supporting major airlines across the Americas and globally. Working with Engineering, Product Management, Solution Management, and Architecture, you will translate business and product strategy into scalable, reliable technology solutions.
You will operate within a global engineering environment spanning Bogotá, London, and Bangalore, leading through complex technical and organizational dependencies while maintaining a strong focus on engineering excellence, system reliability, and sustainable delivery.
In This Role, You Will:
Lead a Large Engineering Organization
- Lead a 50+ person software engineering organization across multiple teams, including Engineering Managers, Software Engineers, SRE/DevOps engineers, and senior technical contributors.
- Develop Engineering Managers and senior technical talent while strengthening leadership capability across the organization.
- Build a culture of trust, accountability, collaboration, engineering ownership, and continuous improvement.
- Oversee performance management, career development, succession planning, and organizational capability.
- Evolve the engineering organization to support current product needs and future technology strategy.
Drive Engineering and Technical Excellence
- Champion practices that strengthen software quality, maintainability, reliability, scalability, security, and operational resilience.
- Ensure teams effectively design, build, test, deploy, operate, and evolve large-scale software systems.
- Partner with Engineering Managers, technical leaders, and architects to address complex challenges and make sound engineering trade-offs.
- Promote strong software development lifecycle practices across engineering, DevOps/SRE, and production operations.
- Foster end-to-end ownership for the quality and reliability of the systems teams build.
Ensure the Reliability of Mission-Critical Systems
- Provide engineering leadership for complex systems supporting safety-sensitive airline and airport operations.
- Ensure production stability for systems requiring 24x7x365 availability.
- Drive improvements in system resilience, reliability, security, and operational performance.
- Provide senior leadership during major production incidents, escalations, and complex technical challenges.
- Balance delivery priorities and customer needs with the engineering standards required for mission-critical systems.
Lead Engineering Delivery at Scale
- Lead engineering delivery across multiple teams, products, locations, and stakeholders.
- Ensure predictable delivery while maintaining built-in quality and sustainable engineering practices.
- Identify and remove technical dependencies, delivery constraints, and organizational bottlenecks.
- Work within Lean-Agile and SAFe environments while ensuring technical quality and engineering priorities remain strongly represented.
- Serve as a senior escalation and decision point for engineering delivery and operational issues.
Shape Technology Execution and Global Collaboration
- Translate product and business direction into effective technology execution in partnership with Product, Architecture, Solution Management, and engineering leaders.
- Support platform modernization and innovation while protecting the stability of existing mission-critical systems.
- Represent engineering in strategic customer discussions and escalations throughout the Americas.
- Communicate engineering considerations, technical risks, and delivery trade-offs to senior leaders and customer stakeholders.
- Build alignment across global engineering organizations while maintaining clear engineering accountability.
About You:
You are an experienced software engineering leader who has led large, complex engineering organizations and understands what it takes to build, operate, and evolve mission-critical software at scale.
You bring:
- Significant experience leading large software engineering or software development organizations, ideally with 30+ engineers across multiple teams.
- Demonstrated experience leading and developing Engineering Managers, as well as Software Engineers, senior technical contributors, and SRE/DevOps teams.
- A strong technical foundation and understanding of how modern software systems are designed, developed, tested, deployed, operated, and evolved.
- Experience delivering large-scale, highly available, mission-critical software systems.
- Strong knowledge of software architecture, development lifecycles, reliability, scalability, security, production operations, and engineering quality.
- Experience operating software environments requiring 24x7x365 availability and high levels of operational stability.
- The ability to balance technical quality, reliability, delivery pace, business priorities, and customer needs.
- Experience managing complex engineering initiatives across multiple teams, products, locations, and technical dependencies.
- A strong record of developing engineering organizations through talent development, performance management, succession planning, and leadership development.
- Solid knowledge of Lean-Agile software development practices. Experience in a SAFe environment is preferred.
- The ability to communicate and influence senior technology, product, and customer stakeholders.
- Advanced professional English communication skills.
What Will Help You Succeed:
You combine strong technical and people leadership with experience operating at organizational scale. You are comfortable moving between engineering strategy, architecture, reliability, production operations, delivery, talent development, and customer priorities.
Most importantly, your career has been built around leading software engineering organizations and technical teams, rather than solely managing projects, programs, or PMO functions.
What We Can Offer You
- Get rewarded with competitive remuneration, individual and company annual bonus, vacation and holiday paid time off, health insurances and other competitive benefits.
- Work hybrid at our Bogota office.
- Professional development to broaden your knowledge and enhance your skills with on-line learning hubs packed with technical and soft skills training that allow you to develop and grow.
- Enter a diverse and inclusive workplace, join one of the world’s top travel technology companies and take on a role that impacts millions of travelers around the globe.
Diversity & Inclusion
Amadeus aspires to be a leader in Diversity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience.
Amadeus is an equal opportunity employer and committed to an accessible recruitment process. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability or any other characteristics protected by law.