DevOps Support Lead

Medtronic plc; Bogotá; Remote; COP 180,000,000 - 280,000,000; Full time

Job summary

Medtronic plc is seeking a DevOps Support Lead to establish governance and drive excellence across software delivery and production support. This remote role prefers candidates in Bogotá or surrounding areas, with global collaboration across compliant, regulated environments.

You will lead deployments, monitor systems, and ensure security and governance standards are met while partnering with global teams to improve stability and release readiness.

Qualifications

• Bachelor’s degree in a relevant field required.
• 7+ years of DevOps/DevSecOps experience in enterprise environments.
• Experience with release management, production support, incident management, and root cause analysis.
• Knowledge of cybersecurity, compliance, and governance processes.

Responsibilities

• Lead DevOps governance and promote best practices across software delivery and production support environments.
• Ensure deployments, infrastructure, and applications meet quality, cybersecurity, and compliance standards.
• Support release management activities, including deployment readiness, testing validation, and rollback planning.
• Drive incident, problem, and change management processes to improve operational stability and service reliability.
• Collaborate with global DevOps, Operations, Security, and managed service teams to establish and maintain operational standards.
• Promote continuous improvement through monitoring, observability, documentation, and governance practices.

Skills

DevOps governance

Release management

Incident management

Monitoring/observability

Root cause analysis

Cybersecurity & compliance

English proficiency

Education

Bachelor’s degree

Job description

Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact.

A Day in the Life

The DevOps Support Lead is responsible for establishing and maintaining DevOps governance, standards, and operational excellence across software delivery and production support environments. This role will partner with global teams to ensure deployment readiness, compliance, monitoring, incident management, and continuous improvement of DevOps processes while supporting operational stability and regulatory requirements within a global healthcare technology environment. This is a remote position. Candidates based in Bogotá or surrounding areas are preferred, but qualified candidates across Colombia will also be considered.

Responsibilities may include the following and other duties may be assigned:

• Lead DevOps governance and promote best practices across software delivery and production support environments
• Ensure deployments, infrastructure, and applications meet quality, cybersecurity, and compliance standards
• Support release management activities, including deployment readiness, testing validation, and rollback planning
• Drive incident, problem, and change management processes to improve operational stability and service reliability
• Collaborate with global DevOps, Operations, Security, and managed service teams to establish and maintain operational standards
• Promote continuous improvement through monitoring, observability, documentation, and governance practices

Required Knowledge and Experience:

Bachelor’s degree and a minimum of 7 years of relevant experience. Experience working as a DevOps Engineer supporting development, deployment, and operational environments Strong knowledge of DevOps and DevSecOps practices Experience with release management, production support, incident management, and root cause analysis. Knowledge of cybersecurity, compliance, and governance processes Experience with monitoring and observability solutions Strong analytical, organizational, and communication skills English proficiency C1-C2 Experience working with global teams in regulated environments and supporting enterprise-scale technology solutions is desirable.

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.

Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions. Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people. We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary. We change lives. Each team member, each day, helps to improve and redefine how the world treats the most pressing health conditions, from heart disease to diabetes. Our industry leadership comes from the passion and ingenuity of our people. That’s who we are.

Working alongside one another, we use science, medicine, and a profound understanding of the human body to build extraordinary technologies that can transform lives. We build extraordinary solutions as one team. With one Medtronic Mindset defining how we work. Speed and decisiveness run through our DNA. Diverse perspectives inspire our bold answers to any challenge that comes our way. And we deliver results the right way, breakthrough after patient breakthrough. This life-changing career is yours to engineer. By bringing your ambitious ideas, unique perspective and contributions, you will…

Build a better future, amplifying your impact on the causes that matter to you and the world

Grow a career reflective of your passion and abilities

Connect to a dynamic and inclusive culture that welcomes the challenge of life-long learning

These commitments set our team apart from the rest:

Experiences that put people first. Respect for people is the hallmark of our humanity. It fuels our team to positively impact even a single life. And it means we put our people first at Medtronic as well, creating a culture of belonging and always pushing to get you the career-building resources you need.

Life-transforming technologies. No matter your role, you contribute to technologies that transform lives. What we build empowers patients to live life on their terms. Better outcomes for our world. Here, it’s about more than the bottom line. Our Mission to improve human welfare drives us. We advance healthcare, society, and equity with every design, inside and outside our walls.

Insight-driven care. Fresh viewpoints. Cutting-edge AI, data, and automation. You're shaping the future of healthcare technology and defining the next generation of breakthroughs in care

It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.

For sales reps and other patient facing field employees, going into a healthcare settingis considered an essential function of the job and we expect our employees to comply with all credentialing requirements at the hospitals or clinics they support.

This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here.

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