Data Domain Administrator

HCLTech; Bogotá ciudad; Presencial; COP 90.000.000 - 130.000.000; Jornada completa

Descripción de la vacante

HCLTech in Bogotá is seeking a Data Domain Administrator to manage Dell EMC PowerProtect Data Domain and DDVE environments. You will ensure reliable backup storage, cyber resilience, and disaster recovery readiness while integrating with AS 400/IBM i-Series.

The role covers installation, configuration, monitoring, performance optimization, and coordination with storage, OS, network, and application teams to maintain optimal backup operations.

Formación

• 3–5 years of experience in Data Domain administration or equivalent
• Experience managing enterprise backup storage environments in 24x7 operations
• Ability to coordinate with backup, storage, OS, network, and security teams during incidents

Responsabilidades

• Install, configure, and manage Data Domain appliances and DDVE instances
• Perform regular health checks, monitoring, and validation
• Manage MTrees, CIFS/NFS shares, DD Boost configurations, and access controls
• Monitor backup storage utilization, capacity, and alerts
• Plan software upgrades, patches, and firmware updates
• Configure Data Domain replication between environments and monitor health
• Support ransomware recovery planning and cyber resilience activities
• Maintain SOPs, runbooks, and architecture diagrams

Conocimientos

Data Domain Core

Backup Integration

Replication and DR

Security

Infrastructure

Operations

Herramientas

Linux

VMware vSphere

Hyper-V

TCP/IP

DNS

SNMP

Descripción del empleo

The Data Domain Administrator is responsible for the administration, monitoring, maintenance, performance optimization, security, and support of Dell EMC PowerProtect Data Domain and DDVE environments. The role ensures reliable backup storage, replication, cyber resilience, disaster recovery readiness, and integration with AS 400/IBM i-Series.

Key Responsibilities

Administration and Operations

• Install, configure, and manage Data Domain appliances, including physical Data Domain and DDVE instances.
• Perform regular system health checks, proactive monitoring, and operational validation.
• Manage storage units, MTrees, CIFS/NFS shares, DD Boost configurations, and access controls.
• Monitor backup storage utilization, available capacity, growth trends, and system alerts.
• Plan and perform software upgrades, patches, and firmware updates as per organizational change processes.

Backup Storage Management

• Configure Data Domain as backup storage target for enterprise backup applications.
• Monitor backup storage performance and support troubleshooting of failed or slow backup jobs.
• Manage retention policies, storage optimization, deduplication, compression, and cleanup activities.
• Ensure backup images remain available, recoverable, and aligned with business retention requirements.

Replication and Disaster Recovery

• Configure and manage Data Domain replication between production, DR, and vault environments.
• Monitor replication health, lag, throughput, and capacity usage.
• Support DR drills, recovery validation, and restoration exercises.
• Validate backup storage readiness against defined RPO and RTO requirements.

Security and Cyber Resilience

• Implement Retention Lock, immutability, RBAC, and secure administrative access.
• Support Dell Cyber Recovery, isolated vault, air-gap, and cleanroom recovery use cases.
• Investigate backup storage anomalies, security alerts, and suspicious operational behavior.
• Participate in ransomware recovery planning, cyber resilience testing, and compliance reporting.

Monitoring and Performance Optimization

• Monitor CPU, memory, disk utilization, throughput, stream counts, and backup/recovery performance.
• Analyze deduplication and compression ratios to identify optimization opportunities.
• Tune DD Boost, networking, and backup application integration settings as required.
• Prepare capacity forecasts, performance reports, and operational dashboards.

Troubleshooting and Vendor Coordination

• Resolve Data Domain hardware, software, replication, connectivity, and DD Boost issues.
• Perform initial diagnosis, log collection, RCA support, and incident documentation.
• Coordinate with Dell Support and backup application vendors for critical incidents and escalations.
• Track issue closure and contribute to problem management and permanent fix implementation.

Documentation and Compliance

• Maintain SOPs, operational runbooks, configuration documents, and architecture diagrams.
• Support audit requirements related to backup retention, immutability, access, and recoverability.
• Prepare operational reports covering capacity, health, backup storage utilization, and risks.
• Ensure compliance with change, incident, security, and governance processes.

Required Technical Skills

• Data Domain Core

Data Domain OS, DDVE, MTrees, storage units, cleaning, alerts, filesystem, capacity monitoring

• Backup Integration
• Replication and DR
• Security

Retention Lock, immutability, RBAC, LDAP/AD integration, secure access, cyber recovery vault support

• Infrastructure

Linux, VMware vSphere, Hyper-V, TCP/IP, DNS, routing, firewall coordination, SNMP

• Operations

Incident, change, problem management, RCA, SLA reporting, capacity forecasting, SOP/runbook creation

Experience and Qualifications

• 3 to 5 years of experience for a mid-level Data Domain Administrator role.
• 5 to 8 years of experience for a senior administrator or SME role.
• Hands-on experience managing enterprise backup storage environments in 24x7 or business-critical operations.
• Ability to work with backup, storage, OS, network, security, and application teams during incidents and recovery events.

Preferred Certifications

• Dell EMC Proven Professional certification.
• Dell PowerProtect Data Manager or Data Domain specialist certification.