Customer service bilingue

Solvo S.A.S; Bogotá ciudad; Presencial; COP 24.000.000 - 36.000.000; Jornada completa

Descripción de la vacante

SOLVO S.A.S. is seeking a Payroll Associate in Colombia to process payroll for multiple client accounts and provide dedicated client support. The role requires attention to detail, strong organizational skills, and a customer-service mindset.

You will handle payroll taxes, garnishments, and year-end reporting while ensuring compliance with regulations and timely delivery of payrolls. Fluency in English (B2+) and excellent communication are essential.

Formación

• English B2+ required.
• High School Diploma or GED.
• 1+ year of customer service experience.
• Strong phone and communication skills.
• Excellent organizational, time management and problem-solving abilities.
• Ability to prioritize tasks in a fast-paced environment.

Responsabilidades

• Process and manage multiple client payrolls.
• Ensure accurate and timely payroll transactions.
• Handle payroll taxes, garnishments, child support orders, and tax levies.
• Prepare quarter-end and year-end payroll reports.
• Generate payroll and ad hoc reports for clients.
• Resolve payroll-related inquiries and provide client support.
• Coordinate payroll activities from start to finish.
• Manage client projects and maintain strong client relationships.

Conocimientos

English B2+

Customer service

Communication

Time management

Prioritization

Educación

High School Diploma or GED

Descripción del empleo

Payroll Associate

Location: Barranquilla y bogota

+ lunes a viernes | disponibilidad de 7 a 7pm | 40h

English: B2+ Required

About the Role

We're looking for a Payroll Associate to process payroll accurately, support clients, and ensure compliance with payroll regulations. This is a fast-paced role requiring excellent customer service, organization, and attention to detail.

Responsibilities

• Process and manage multiple client payrolls.
• Ensure accurate and timely payroll transactions.
• Handle payroll taxes, garnishments, child support orders, and tax levies.
• Prepare quarter-end and year-end payroll reports.
• Generate payroll and ad hoc reports for clients.
• Resolve payroll-related inquiries and provide client support.
• Coordinate payroll activities from start to finish.
• Manage client projects and maintain strong client relationships.

Requirements

• English B2+
• High School Diploma or GED.
• 1+ year of customer service experience.
• Strong phone and communication skills.
• Excellent organizational, time management, and problem-solving abilities.
• Ability to prioritize tasks and work in a fast-paced environment.