Bilingual Payroll & Client Services Specialist

SOLVO S.A.S; Bogotá ciudad; Presencial; COP 24.000.000 - 48.000.000; Jornada completa

Descripción de la vacante

SOLVO S.A.S is seeking a Payroll Associate in Barranquilla and Bogotá to coordinate client payrolls and deliver accurate, timely payroll processing. The role requires attention to detail and strong service orientation.

English at least B2+, a high school diploma, and 1+ years in customer service are required to handle payroll taxation, reporting, and ad hoc client requests. You will engage with clients across multiple payroll environments and ensure high-quality service.

Formación

• Experience handling payroll processing tasks.
• Strong customer service mindset and communication skills.
• Familiarity with payroll taxation and compliance.

Responsabilidades

• Schedule and manage multiple client payrolls.
• Ensure payroll transactions are processed accurately, timely, and compliant.
• Understand proper payroll taxation, wage garnishments, child support orders, and tax levies.
• Process quarter-end and year-end payroll reporting.
• Provide ad hoc reports to clients.
• Collaborate with clients across multiple payroll environments for time/attendance and payroll reporting.
• Resolve client questions regarding payroll and systems.
• Coordinate payroll activities from start to finish with clients.
• Answer calls and inquiries from clients.
• Deliver outstanding customer service with follow-up and accountability.
• Perform other duties as assigned.

Conocimientos

Payroll processing

Customer service

English communication

Educación

High School Diploma or GED

Descripción del empleo

SOLVO S.A.S is seeking a Payroll Associate in Barranquilla and Bogotá to coordinate client payrolls and deliver accurate, timely payroll processing. The role requires attention to detail and strong service orientation.

English at least B2+, a high school diploma, and 1+ years in customer service are required to handle payroll taxation, reporting, and ad hoc client requests. You will engage with clients across multiple payroll environments and ensure high-quality service.