Conversions Operations Specialist - Freelance Project

Agency; Colombia; On-site; COP 35,668,000 - 53,502,000; Full time

Job summary

Agency is seeking a Conversions Operations Specialist to support onboarding to our client’s platform. You will collaborate with internal stakeholders to enhance the onboarding experience and ensure exceptional service to plan sponsors.

You will review and record asset transfers, settle trades, reconcile cash and investments, coordinate with Implementation Managers and investment teams, and maintain client data in CRM systems. The role operates US Eastern Time with an $8 per hour rate.

Qualifications

• Ability to collaborate with internal and external stakeholders.
• Strong understanding of mutual funds, ETFs, and cash reconciliations.
• Analytical with numbers; ability to problem-solve.
• Highly organized and dependable; manage client expectations.

Responsibilities

• Review and record cash and in-kind asset transfers in the trust accounting system.
• Settle trades from booking to settlement for mutual funds, stable value funds, and ETFs.
• Perform reconciliations of invested assets and cash activity between systems by deadlines.
• Coordinate with Implementation Managers and Investment teams to transition plans onto the client’s platform.
• Coordinate with record keepers to liquidate and transfer assets from the platform.
• Update and review client data within CRM systems.
• Ensure collaboration with all internal teams to meet timelines.
• Assist in creating and maintaining written operating procedures.

Skills

Team collaboration

Analytical thinking

Problem solving

Attention to detail

Client service

Tools

Google Workspace

Slack

Salesforce

Zendesk

Jira

Job description

Conversions Operations Specialist

WHO ARE WE LOOKING FOR?

We are looking for a Conversions Operations Specialist! This role plays an integral part in supporting various processes that facilitate conversion plans that onboard to our client’s platform. In this role, you will collaborate cross-functionally with internal stakeholders to enhance the onboarding experience, and provide exceptional service to plan sponsors.

WHAT WILL YOU BE DOING?

• Review and record cash and in-kind asset transfers in the trust accounting system
• Work with sub-custodians to settle trades from the point of booking, through settlement for mutual funds, stable value funds, and ETFs
• Perform reconciliations of invested assets and cash activity between the trust accounting system and sub-custodian by specified deadlines
• Coordinate with Implementation Managers and Investment teams, to successfully transition new and conversion qualified plans onto the client’s platform
• Coordinate with receiving record keepers, to liquidate and transfer plan assets from the client’s platform
• Update, maintain, and review client data within CRM systems
• Ensure collaboration with all internal teams to meet expected timelines
• Support the creation and maintenance of written operating procedures related to assigned functions

REQUIREMENTS

The Necessities

• You're optimistic, flexible, creative, team-oriented, results-driven, and have the ability to effectively collaborate with both internal and external stakeholders
• Possess a good understanding of how mutual funds, stable value funds, and ETFs trade and settle
• Possess a strong aptitude for numbers, and understanding of cash and traditional securities reconciliations
• Demonstrate an affinity for learning, creating, and iterating rapidly
• Proactive and analytical, able to problem-solve and propose solutions
• Demonstrate a high degree of organization and dependability
• Ability to prioritize tasks and manage client expectations

The Extras

• Experience with collaboration, project management, and CRM tools such as Google Workspace, Slack, Salesforce, Zendesk, and Jira
• General knowledge of ERISA rules and requirements, and experience with one or more compliance / record-keeping systems (e.g. SunGard Relius, ASC, FIS)

US Eastern Time (7:30am - 4:30pm)

$8 per Hour