Consulting Engineer III – Customer Delivery (Data Center Focus)

Tonic3; Colombia; On-site; COP 254,721,443 - 327,498,999; Full time

Job summary

A tech solutions company is seeking a Consulting Engineer III – Customer Delivery in Colombia. This role requires a strong background in Data Centers and the ability to engage with customers effectively. Responsibilities include validating new design solutions, driving requirements discussions, and collaborating with engineering teams. Candidates should have 3-8 years of experience with Nexus platforms and a solid understanding of L2 and L3 technologies. Strong communication skills are essential for this position.

Qualifications

• 3 - 8 years of experience with Nexus platforms (focus on n9k).
• Very good understanding of L2 switching and L3 routing protocols.
• Strong written and verbal skills.

Responsibilities

• Engage with customers for successful validation engagements.
• Support implementation of new platforms/solutions.
• Drive requirements discussions and document results.

Skills

Customer Facing experience

Complex network troubleshooting

Nexus platforms experience

L2 switching knowledge

L3 routing knowledge

Basic Programming/Scripting (Python)

Network and server virtualization

Tools

Ansible

Terraform

Docker

Kubernetes

Job description

At Tonic3, we are looking for a Consulting Engineer III – Customer Delivery with a strong Data Center background to support complex, customer-facing solution validation and delivery engagements.

In this highly visible role, you will work closely with enterprise and service provider customers, internal delivery teams, and solution architects to validate next-generation data center and networking solutions, ensuring successful implementation and accelerated adoption of new technologies.

This position is ideal for a hands-on engineer who enjoys working at the intersection of deep technical expertise, customer interaction, and solution design.

Key Responsibilities

As a Consulting Engineer, you will:

• Engage with customers and other stakeholders on successful planning and execution of validation engagements.
• Support next generation R&S, Data Center, and Service Provider customers to accelerate implementation of new platforms/solutions.
• Validate new design solutions to meet customer requirements.
• Drive requirements discussions, analyze test requirements, build test lab configurations, author and execute test plans, and document results.
• Identify key issues and gaps and work with engineering and delivery teams to resolve them.
• Develop/integrate new technologies into lab environments.
• Collaborate with Solution Architects from Delivery and Sales teams regarding future initiatives and securing customer business.
• Innovate to gain efficiency and accelerate validation efforts.
• Collaborate with other engineers to ensure successful project delivery.
• Identify and facilitate new business growth opportunities.

Required Qualifications

• Customer Facing experience (ability to interface and interact with customers successfully).
• Previous experience in complex network troubleshooting or TAC-style experience.
• 3 - 8 years of experience with Nexus platforms (focus on n9k)
• Very good understanding and experience on L2 switching, L3 routing and routing protocols (specifically OSPF, ISIS and BGP).
• Understanding and experience with network and server virtualization. Experience with docker and Kubernetes is a plus.
• Basic Programming/Scripting Skill (preferably Python)
• Basic working knowledge in yang models, configuration management, APIs and operational models.
• Strong Written and Verbal skills.

Preferred Skills & Experience

• Some degree of programming/Scripting, orchestration and automation skills (preferably Python, Ansible, Terraform).
• Good understanding of data models, various data formats such as YAML, JSON and XML and of APIs.
• Knowledge of designing DC solutions such as ACI, EVPN VXLAN, traditional tiered data center networks.
• Preferred exposure to Cisco Nexus products such as n2k/n3k/n5k/n6k/n7k/n9k with more emphasis on n9k in NXOS and/or ACI mode.
• Understanding of Data Center Architectures, Software Defined Networking (SDN) & appliance/service integrations.
• Knowledge and experience with F5 load balancing, VMware, Redhat OCP, other virtualization hypervisors, UCS and general compute is a plus.
• Preferably a CCNA or CCNP level certification.
• Proficient with Industry Test Tools; Spirent or Ixia preferred
• Strong communication skills (written, verbal, and formal presentation)
• Ability and experience debugging and troubleshooting complex network problems