Service Reliability Engineer

Amadeus; Colombia; Presencial; COP 258.923.617 - 332.901.793; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive remuneration

Annual bonuses

Health insurance

Professional development opportunities

Supportive work environment

Descripción de la vacante

A leading travel technology company is seeking a skilled Cloud Engineer/Service Reliability Engineer in Bogota to enhance their cloud-native platforms. The role involves collaborating with global teams to deploy OpenShift and Kubernetes while focusing on automation and continuous improvement. Candidates should have a degree in Computer Science and experience with cloud and NoSQL technologies. The position offers competitive remuneration, a supportive work environment, and the opportunity for professional growth.

Formación

• 5+ years of experience in operational service roles, with cloud/PaaS experience.
• Experience managing infrastructure with NoSQL technologies.
• Proficiency in Python, Java, Go, Terraform.

Responsabilidades

• Collaborate globally on cloud architecture.
• Deploy and configure OpenShift and Kubernetes platforms.
• Implement monitoring and alert systems.

Conocimientos

Operational service roles

Cloud/PaaS technologies

Automation ecosystem

NoSQL technologies

Kubernetes management

Scripting languages

Git

Educación

Bachelor's Degree in Computer Science/Engineering

Herramientas

MongoDB

Couchbase

Redis

Azure

GCP

AWS

Descripción del empleo

Overview

Job Title: Cloud Engineer/Service Reliability Engineer

Location: Bogota

Summary Of The Role: The Cloud SRE team plays a pivotal role in ensuring the availability, performance, and resilience of Amadeus’ cloud-native platforms, which serve over 200 airlines and 6,000 hotel properties worldwide. Our team is central to Amadeus’ technology transformation—building and scaling OpenShift and Kubernetes platforms across public and private clouds. With a strong focus on automation, proactive monitoring, and continuous improvement, the Cloud SRE team empowers our business units to deliver reliable services 24/7/365 while fostering collaboration, inclusivity, and innovation.

We are seeking Cloud Engineers and SRE Engineers to join our Cloud Competency Center, where you will help build, configure, operate, and scale our OpenShift and Kubernetes platforms across public and private clouds. These platforms are the backbone of Amadeus’ global operations. By joining our team, you will be at the forefront of Amadeus’ technology transformation, enabling all our business segments to leverage the capabilities of modern cloud-native applications.

In this Role You’ll

• Collaborate with a global and diverse team of professionals globally – France, US, India, Germany
• Work with modern technologies such as OpenShift and Kubernetes in an agile, learning-oriented environment.
• Share ideas, co-create solutions, and contribute to continuous improvements that make platforms more reliable and resilient.
• Deploy, configure, and operate PaaS (RedHat OpenShift) platforms in private and public clouds.
• Implement monitoring, alerting, and policies as code to strengthen system performance.
• Partner with Architects, Engineers, and Developers to design and deliver new features and initiatives.

About The Ideal Candidate

• Bachelor’s Degree in Computer Science, Engineering or equivalent practical experience.
• 5+ years of relevant experience in operational service roles, with at least 1+ years in cloud/PaaS and DevOps technologies.
• Experience on automation ecosystem to manage Enterprise grade data stores.
• 3+ years managing infrastructure supporting NoSQL technologies, preferably MongoDB, Couchbase, Redis
• Experience with Azure, GCP, and/or AWS
• Proficiency in various scripting languages
• Experience running a large-scale environment (1000+ hosts).
• Problem-solving mindset and curiosity for challenges.
• Knowledge of scalability, stability, and security in cloud-based applications.
• Hands-on experience managing Kubernetes or OpenShift clusters.
• Familiarity with Python, Java, Go, Groovy, Terraform.
• Strong scripting skills (Shell, Python, Ansible).
• Experience with Git and ArgoCD.
• Experience troubleshooting network, security, and infrastructure issues is a plus.
• Proficiency in English, both written and spoken is required.

What We Can Offer You

• Get rewarded with competitive remuneration, individual and company annual bonus, vacation and holiday paid time off, health insurances and other competitive benefits.
• Work hybrid at our Bogota office
• Professional development to broaden yourknowledge and enhance your skillswith on-line learning hubs packed with technical and soft skills training that allow you to develop and grow.
• Enter a diverse and inclusive workplace, join one of the world’s top travel technology companies and take on a role that impacts millions of travelers around the globe

Working At Amadeus, You Will Find

A critical mission and purpose – At Amadeus, you will be powering the future of travel and pursuing a critical mission and extraordinary purpose.

A truly global DNA – Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture.

Great opportunities to learn – Learning happens all the time and in many ways at Amadeus, through on-the-job training, formal learning activities, and day-to-day interactions with colleagues.

A caring environment – Amadeus fosters a caring environment, nurturing both a fulfilling career and personal and family life. We care about our employees and strive to provide a supportive work environment.

A complete rewards offer – Amadeus provides attractive remuneration packages, covering all essential components of a competitive reward offer, including salary, bonus, equity, and benefits.

A diverse and inclusive community – We are committed to leveraging our uniquely diverse population to drive innovation, creativity, and collaboration across our organization.

A Reliable Company – Trust and reliability are fundamental values that drive our actions and shape long-lasting relationships with our customers, partners, and employees.

Application Process

The application process takes no longer than 10 minutes!

Create your candidate profile, upload your Resume/CV and apply today!

Diversity & Inclusion

Amadeus aspires to be a leader in Diversity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience.

Amadeus is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability or any other characteristics protected by law.