Candidate Care Specialist

(2148) Sanofi-Aventis de Colombia S.A; Bogotá; Hybrid; COP 60,000,000 - 90,000,000; Full time

Benefits offered by this job

Private medical care

Life and health insurance

Gender-neutral parental leave

Job summary

Sanofi Group is seeking a Candidate Care Specialist in Bogotá to support global recruitment operations within the Talent Services Team. You will coordinate scheduling, manage admin tasks, and help deliver exceptional candidate experiences across North America, LatAm and Canada.

You will engage candidates throughout the recruitment lifecycle, collect feedback, and work with recruiters to standardize practices.

Qualifications

• Experience coordinating admin and scheduling in recruiting and talent operations.
• Familiarity with global Centre of Excellence and standardisation across locations.

Responsibilities

• Execute the candidate care strategy as communicated by the Candidate Care Partner.
• Proactively engage with candidates through the recruitment lifecycle.
• Administer and collect candidate satisfaction surveys and analyze feedback.
• Contribute ideas for process improvements using data-driven insights.
• Collaborate with recruiters in hubs and markets to align with regional guidelines.
• Develop and maintain a candidate knowledge base for easy access.

Skills

Scheduling coordination

Stakeholder management

Communication

Education

Bachelor's degree

Tools

Scheduling tools

Job description

Candidate Care Specialist Location: Bogotá

About the job Our Hubs are a crucial part of how we innovate, improving performance across every Sanofi department and providing a springboard for the amazing work we do. Build a career and you can be part of transforming our business while helping to change millions of lives. Ready? As Candidate Care Specialist within our Talent Services Team. Ready to push the limits of what’s possible? Join Sanofi’s talent team and you can play a vital role in the performance of our entire business while helping to make an impact on millions around the world. This is an opportunity in our Global Talent Services function at Sanofi Hubs. Sanofi ’Hubs’ are where our key strategic business operations are hosted providing centralized services across Global Medical, Finance, People, Procurement, Digital, R&D and more. Our Vision: We deliver best-in-class enterprise solutions and be the catalyst for modernization and transformation, enabling Sanofi to chase the miracles of science. Hubs are synonym to GBS/GCC that is widely known in the industry. Global Talent Services is one of our key service lines in Hubs part of Chief Talent Office that helps provide E-2-E Talent Acquisition services globally to businesses spread across General Medicines, Specialty care, Vaccines, R&D, Manufacturing from Hubs across regions in proximity. This role will be responsible to coordinate, schedule, close admin work to facilitate hiring for North America, Lat Am & Canada in managing the volume hiring needs. Across 2023/2024 our last few years average hiring volumes has been in the region of 3000+. This is subjected to growth as we expand our launches in the region. You will be responsible to assist in hiring the best talent for Sanofi and do this while providing world class candidate experience We are an innovative global healthcare company with one purpose: to chase the miracles of science to improve people’s lives. We’re also a company where you can flourish and grow your career, with countless opportunities to explore, make connections with people, and stretch the limits of what you thought was possible. Ready to get started?

Major Responsibilities

• Execute the candidate care strategy as communicated by the Candidate Care Partner, supporting the Candidate Care Partner in delivering exceptional candidate experiences.
• Proactively engage with candidates throughout the recruitment lifecycle (eg: interview scheduling, post offer support), utilizing preferred communication channels to provide timely updates, answer questions, and gather feedback.
• Administer and collect candidate satisfaction surveys, analyzing feedback to identify areas for improvement within the candidate journey.
• Contribute ideas and recommendations to the Candidate Care Partner for process improvements, leveraging technology and data-driven insights to optimize candidate interactions.
• Collaborate effectively with both recruiters in hubs and in market to ensure candidate care practices are aligned with regional guidelines and best practices.
• Contribute to the development and maintenance of a comprehensive candidate knowledge base and resources, providing easy access to information and support throughout the recruitment process.

About you

You are a highly motivated and experienced recruitment professional with a proven track record of success in leading and managing global recruitment teams, operating within a global business services environment and building new capability in talent teams. You are passionate about delivering exceptional experience and are driven by a desire to continuously improve recruitment processes and outcomes. You are a strategic thinker with a strong understanding of the talent acquisition landscape and are adept at building strong relationships with stakeholders at all levels.

Experience

• Proven track record of success in providing admin and scheduling in recruiting the best talent
• Experience working with a global Centre of Excellence and driving standardisation across multiple locations

Soft and technical skills

• Exceptional communication and strong candidate and stakeholder management skills.
• Deep understanding of recruitment best practices, processes, and technologies, including experience with scheduling tools.

Education

Bachelor´s degree

Languages

English & Spanish. Portuguese or French is a plus.

Why choose us?

• Discover endless opportunities to grow your talent and drive your career, whether it’s through a promotion or lateral move, at home or internationally.
• You’ll be part of leading the first experiences a job seeker has with Sanofi and ensuring it is best-in-class and driving conversions.
• You’ll be part of a truly diverse cross-cultural team and can have real business impact.
• Flexible working policies, including up to 50% remote work.
• Private medical care, life and health insurance, and gender-neutral paid parental leave.
• Colombia is one of Sanofi’s key locations for new talents, having a big footprint with the Bogota HUB and its best-in-class operation.
• Mexico and Argentina Play an instrumental part in creating best practice and innovation within our 3 vaccines production plants.

Pursue Progress. Discover Extraordinary. Progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. You can be one of those people. Chasing change, embracing new ideas and exploring all the opportunities we have to offer. Let’s pursue progress. And let’s discover extraordinary together. At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, ability or gender identity. Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com!

At Sanofi, we provide equal opportunities to all regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity. To apply under the disability condition, it is necessary to have a certificate issued in accordance with the provisions of the Ministry of Health and Social Protection to comply with the obligations established in Law 2466 of 2025 regarding the hiring of people with disabilities. If you require any reasonable accommodation or adjustment during the recruitment process, please inform the Talent Acquisition team. This information will be treated confidentially and will not impact your application.

We are an R&D driven, AI-powered biopharma company committed to improving people’s lives and creating compelling growth. Our team is guided by one purpose: we chase the miracles of science to improve people’s lives. We want to build a healthier, more resilient world, and turn the impossible into the possible by discovering, developing, and delivering medicines and vaccines for millions of people around the world. Discover more about us visiting www.sanofi.com or via our movie We are Sanofi Start a career that makes a difference. Reinvention is in our DNA. It’s what drove our evolution from a small French enterprise to one of the world’s leading biopharma companies. Whether it’s using AI to shorten drug‑discovery times or building trust in healthcare, you could be helping our teams make life better for patients, partners, and communities. This is where you grow your career. We open the door for you to explore new opportunities, push your limits, and connect with people who are driven by a shared purpose: we chase the miracles of science to improve people’s lives.