Campaign Manager ID93310

AgileEngine, LLC.; Perímetro Urbano Manizales; Híbrido; COP 194.194.000 - 291.290.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Professional growth

Competitive compensation

Exciting projects

Flextime

Descripción de la vacante

AgileEngine, LLC. is seeking a Campaign Manager to own end-to-end delivery of email marketing campaigns for enterprise loyalty clients.

You will gather requirements, validate briefs, lead cross-team kick-offs, and manage the marketing calendar with a focus on on-time delivery and client satisfaction. The role requires 2+ years in campaign or project management, Salesforce Marketing Cloud expertise, and strong communication skills.

Formación

• 2+ years in campaign management, account management, or project management.
• Knowledge of email marketing best practices, especially Salesforce Marketing Cloud.
• Experience with new client implementation.
• Strong knowledge of Microsoft Office.
• Ability to organize and prioritize multiple projects with minimal oversight.
• Strong written, verbal communication and detail-oriented, client-facing.
• Agency experience or corporate in-house agency experience.

Responsabilidades

• Gather and document client campaign requirements, asking questions to ensure exact needs are understood before build.
• Validate campaign briefs for completeness: audience, content, offer, and timeline.
• Lead kick-off meetings with internal teams and external partners, documenting outputs and actions.
• Own the marketing calendar for assigned clients, track milestones, flag risks, keep plans current.
• Serve as the primary client contact for campaign status, delivery, and escalations.
• Manage day-to-day operational processes including campaign setup, trafficking, QA coordination, and optimization.
• Coordinate deployment including subscriber data, audience segmentation, scheduling, and sending.
• Submit and track campaigns in Workfront/Jira; maintain documentation standards.
• Support A/B and multivariate test planning; ensure test structures are defined and executable.
• Identify process inefficiencies and improve operational workflow.
• Develop robust campaign and process documentation with client-specific instructions.
• Escalate risks and blockers proactively to avoid missed SLAs.
• At year-end, ensure campaigns run on schedule with a maintained marketing calendar and proactive client communication.

Conocimientos

Campaign management

Salesforce Marketing Cloud

Client-facing

Microsoft Office

Project management

Communication

Agency experience

Herramientas

Workfront

Jira

SQL basics

Descripción del empleo

Manizales, Colombia | Posted on 10/07/2026

WHY JOIN US

If you're looking for a place to grow, make an impact, and work with people who care, we'd love to meet you!

ABOUT THE ROLE

We are looking for a Campaign Manager to own the end-to-end delivery of email marketing campaigns for enterprise loyalty clients.

MUST HAVES

• 2+ years of experience in a campaign management, account management, or project management role.
• Knowledge of email marketing best practices, specifically Salesforce Marketing Cloud (formerly ExactTarget) required.
• Experience with a new client implementation.
• Strong knowledge of Microsoft Office.
• Ability to organize and prioritize multiple projects and client deadlines with minimal oversight.
• Strong written, verbal communication, and problem-solving skills with an impeccable eye for detail.
• Ability to work directly in a client-facing role.
• Agency experience or corporate in-house agency experience.

NICE TO HAVES

• Experience in SendGrid, Mailchimp, Alterian, Salesforce, Braze, Iterable, or other ESPs.
• Six Sigma, Lean, or other process framework.
• Experience working in workflow management tools such as Workfront or Jira.
• Knowledge of email template development and journey orchestration fundamentals preferred.
• Knowledge of SQL fundamentals or other database technologies preferred.

WHAT YOU WILL DO

• Gather and document client campaign requirements, questioning and challenging as appropriate to ensure exact requirements are understood before build begins.
• Validate campaign briefs for completeness — confirming audience, content, offer, and timeline requirements are fully defined before work is handed to Development.
• Initiate and lead kick-off meetings with internal teams and external partners, documenting agreed‑upon outputs and action items.
• Own the marketing calendar for assigned clients — tracking milestones, flagging risks, and ensuring plans stay current throughout the campaign lifecycle.
• Serve as the primary point of contact for client communications related to campaign status, delivery, and escalations.
• Responsible for day‑to‑day operational processes including campaign set‑up, trafficking, troubleshooting, QA coordination, and campaign optimization.
• Manage, create, and coordinate campaign deployment including subscriber data, audience segmentation, email scheduling, and sending on behalf of loyalty clients.
• Submit and track campaigns in Workfront/Jira; maintain documentation standards across all assigned work.
• Support A/B and multivariate (MVT) test planning by ensuring test structures are defined, documented, and executable.
• Identify process inefficiencies and ways to improve operational workflow.
• Develop robust campaign and process documentation, including client‑specific work instructions.
• Escalate risks, blockers, and quality concerns proactively to avoid missed SLAs.
• At the end of the first year, success means: campaigns execute accurately and on schedule, the marketing calendar is maintained without prompting, and client communication is proactive and reliable.

PERKS AND BENEFITS

• Professional growth: Mentorship, TechTalks, and personalized growth roadmaps.
• Competitive compensation: USD‑based pay with education, fitness, and team activity budgets.
• Exciting projects: Modern solutions with Fortune 500 and top product companies.
• Flextime: Flexible schedule with remote and office options.