Campaign Manager ID93310

AgileEngine, LLC.; Medellín; Hybrid; COP 161.828.000 - 258.925.000; Vollzeit

Benefits dieser Stelle

Professional growth

Competitive compensation

Exciting projects

Flextime

Zusammenfassung

AgileEngine is seeking a Campaign Manager to own end-to-end delivery of email marketing campaigns for enterprise loyalty clients. The role requires 2+ years in campaign management, strong Salesforce Marketing Cloud knowledge, and a client-facing mindset.

The position offers flextime with remote and office options, a focus on growth, and opportunities to work with Fortune 500 brands. You will coordinate cross-functional teams and manage campaign timelines across multiple projects.

Qualifikationen

• 2+ years in campaign management, account management, or project management.
• Knowledge of email marketing best practices, specifically Salesforce Marketing Cloud.
• Experience with a new client implementation.
• Strong knowledge of Microsoft Office.
• Ability to organize and prioritize multiple projects and client deadlines with minimal oversight.
• Strong written, verbal communication, and problem-solving skills with an impeccable eye for detail.
• Ability to work directly in a client-facing role.
• Agency experience or corporate in-house agency experience.

Aufgaben

• Gather and document client campaign requirements, ensuring exact understanding before build begins.
• Validate campaign briefs for completeness—audience, content, offer, and timeline are defined before Development.
• Initiate and lead kick-off meetings with internal teams and external partners, documenting outputs and actions.
• Own the marketing calendar for assigned clients, track milestones, flag risks, and keep plans current throughout the campaign lifecycle.
• Serve as the primary point of contact for client communications regarding campaign status, delivery, and escalations.
• Handle day-to-day operational processes including campaign setup, trafficking, QA coordination, and optimization.
• Manage, create, and coordinate campaign deployment including data, segmentation, scheduling, and sending for loyalty clients.
• Submit and track campaigns in Workfront/Jira; maintain documentation standards.
• Support A/B and multivariate test planning with defined, executable structures.
• Identify process inefficiencies and improve operational workflow.
• Develop campaign/process documentation, including client-specific work instructions.
• Escalate risks, blockers, and quality concerns to avoid missed SLAs.

Kenntnisse

Campaign management

Client-facing

Organizational skills

Communications

Attention to detail

Salesforce Marketing Cloud

Office productivity

Deadline management

Tools

Salesforce Marketing Cloud

Jira

Workfront

Jobbeschreibung

AgileEngine is an Inc. 5000 company that creates award-winning software for Fortune 500 brands and trailblazing startups across 17+ industries. We rank among the leaders in areas like application development and AI/ML, and our people-first culture has earned us multiple Best Place to Work awards.

WHY JOIN US

If you're looking for a place to grow, make an impact, and work with people who care, we'd love to meet you!

ABOUT THE ROLE

We are looking for a Campaign Manager to own the end-to-end delivery of email marketing campaigns for enterprise loyalty clients.

MUST HAVES

• 2+ years of experience in a campaign management, account management, or project management role.
• Knowledge of email marketing best practices, specifically Salesforce Marketing Cloud (formerly ExactTarget) required.
• Experience with a new client implementation.
• Strong knowledge of Microsoft Office.
• Ability to organize and prioritize multiple projects and client deadlines with minimal oversight.
• Strong written, verbal communication, and problem-solving skills with an impeccable eye for detail.
• Ability to work directly in a client-facing role.
• Agency experience or corporate in-house agency experience.

NICE TO HAVES

• Experience in SendGrid, Mailchimp, Alterian, Salesforce, Braze, Iterable, or other ESPs.
• Six Sigma, Lean, or other process framework.
• Experience working in workflow management tools such as Workfront or Jira.
• Knowledge of email template development and journey orchestration fundamentals preferred.
• Knowledge of SQL fundamentals or other database technologies preferred.

WHAT YOU WILL DO

• Gather and document client campaign requirements, questioning and challenging as appropriate to ensure exact requirements are understood before build begins.
• Validate campaign briefs for completeness — confirming audience, content, offer, and timeline requirements are fully defined before work is handed to Development.
• Initiate and lead kick-off meetings with internal teams and external partners, documenting agreed-upon outputs and action items.
• Own the marketing calendar for assigned clients — tracking milestones, flagging risks, and ensuring plans stay current throughout the campaign lifecycle.
• Serve as the primary point of contact for client communications related to campaign status, delivery, and escalations.
• Responsible for day-to-day operational processes including campaign set-up, trafficking, troubleshooting, QA coordination, and campaign optimization.
• Manage, create, and coordinate campaign deployment including subscriber data, audience segmentation, email scheduling, and sending on behalf of loyalty clients.
• Submit and track campaigns in Workfront/Jira; maintain documentation standards across all assigned work.
• Support A/B and multivariate (MVT) test planning by ensuring test structures are defined, documented, and executable.
• Identify process inefficiencies and ways to improve operational workflow.
• Develop robust campaign and process documentation, including client-specific work instructions.
• Escalate risks, blockers, and quality concerns proactively to avoid missed SLAs.
• At the end of the first year, success means: campaigns execute accurately and on schedule, the marketing calendar is maintained without prompting, and client communication is proactive and reliable.

PERKS AND BENEFITS

• Professional growth: Mentorship, TechTalks, and personalized growth roadmaps.
• Competitive compensation: USD-based pay with education, fitness, and team activity budgets.
• Exciting projects: Modern solutions with Fortune 500 and top product companies.
• Flextime: Flexible schedule with remote and office options.