Bus Proc Impvmt Analyst

COS Medtronic Shared Services Americas S.A.S.; Bogotá ciudad; Presencial; COP 60.000.000 - 90.000.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salary and benefits

Medtronic Incentive Plan (MIP)

Career development opportunities

Descripción de la vacante

Medtronic is seeking a Business Process Analyst to support pricing/contracting outcomes through comprehensive analysis and end-to-end process transformation. You will document current and future processes to enable scalable value creation and interoperability across pricing and contract operations.

The role collaborates with commercial excellence workstreams, focusing on requirements for pricing strategy, offer development, contract development and management, and end-to-end process optimization

Formación

• Bachelor’s degree required.
• English fluency at least B2.
• 2 years of pricing & contracting systems/processes experience (pricing management, contract management, CPQ, CLM, customer incentive management).
• Proficiency with Microsoft Office; Excel formulas, charts, graphs and functions.
• Expertise in problem-solving techniques, project management and negotiation skills.
• Experience in international markets or with diverse teams.
• Ability to map end-to-end pricing/contract processes leveraging domain expertise and cross-functional collaboration.
• Data analytics proficiency: collect, collate and interpret data to support decisions.
• Experience leading digital transformation initiatives in pricing/contracting.

Responsabilidades

• Plan, perform and implement process improvement initiatives.
• Diagram and evaluate existing processes.
• Organize, lead and facilitate cross-functional process teams.
• Develop metrics for process measurement and identify improvement opportunities.
• Collect data to identify root cause of problems.
• Measure performance against process requirements.
• Advise on re-engineering techniques to improve performance and quality.
• Deliver presentations and training on measurement, analysis and control.
• Survey and analyze best practices for techniques and processes.
• Communicate team progress.

Conocimientos

Fluency in English (B2)

Pricing & contracting experience

Microsoft Office (Excel, Word, Power)

Problem-solving

Project management

Negotiation skills

International/diverse teams experience

End-to-end process mapping

Data analytics

Digital transformation (pricing/CPQ/CL

Educación

Bachelor's degree

Herramientas

Visio

Excel

Word

PowerPoint

Descripción del empleo

A Day in the Life

We’re a mission-driven leader in medical technology and solutions with a legacy of integrity and innovation. Work with us to incentivize better patient care and partner across the industry to make healthcare more affordable and accessible. Be a part of a community of experts committed to ensuring quality, affordable healthcare worldwide. As a Business Process Analyst, you will play a pivotal role in supporting strategic initiatives and enhancing the effectiveness of our pricing and contracting outcomes through comprehensive analysis and collaborative business process transformation. You will lead process initiatives to support the documentation of current process and future process to enable improvement and integration of our pricing and contracting end-to-end processes. These efforts focus on ensuring interoperability and scalability, maximizing value creation. You will collaborate with colleagues and commercial excellence workstreams to gather requirements and understand needs around pricing strategy, offer development and contract development & management, and pricing and contract operations. This is an ideal role for someone who thrives in a collaborative environment and has a passion for driving business success.

Responsibilities

Responsibilities may include the following and other duties may be assigned.

• Plan, perform and implement process improvement initiatives
• Diagram and evaluate existing processes
• Organize, lead and facilitate cross-functional process teams
• Develop metrics that provide data for process measurement, identifying indicators for future improvement opportunities
• Collect data to identify root cause of problems
• Measure performance against process requirements
• Align improvement to performance shortfalls
• Provide consultation on the use of re-engineering techniques to improve process performance and product quality
• May deliver presentations and training courses including measurement, analysis, improvement and control
• Survey and analyse best practices for techniques and processes
• Communicate team progress

Required Knowledge and Experience

• Bachelor´s degree
• Fluency in English (minimum b2 level required)
• 2 years of relevant experience with pricing & contracting systems and processes, including pricing management, contract management, CPQ, CLM, and customer incentive management systems
• Proficiency with Microsoft Office (Visio, Word, Excel, PowerPoint). Excel skills would include use of formulas, charts, graphs, and functions
• Expertise in problem-solving techniques, project management and strong negotiation skills
• Experience working in international markets or with diverse teams can provide valuable perspectives
• Ability to develop enterprise end-to-end process flows leveraging domain expertise and cross-functional collaboration
• Data Analytics Proficiency: Skills in data analytics with the ability to collect, collate and interpret data to support informed decisions
• Experience in leading digital transformation initiatives, particularly in pricing and contracting

Nice to Have

• Experience with Lean and Six Sigma principles, including DMAIC
• Experience in the medical device, healthcare, or pharmaceutical Industries
• Understanding of relevant regulations and compliance requirements in the healthcare industry
• Customer Relationship Management: Experience in managing and optimizing customer relationships, particularly in a B2B context
• Familiarity with emerging technologies such as AI and machine learning in pricing strategies and contract management systems

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.

Benefits & Compensation

• Medtronic offers a competitive Salary and flexible Benefits Package
• We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage
• This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP)

Medtronic leads global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions. Our Mission - to alleviate pain, restore health, and extend life - unites a global team of 95,000+ passionate people. We are engineers at heart- putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary. We change lives. Each team member, each day, helps to improve and redefine how the world treats the most pressing health conditions, from heart disease to diabetes. Our industry leadership comes from the passion and ingenuity of our people. That’s who we are. Working alongside one another, we use science, medicine, and a profound understanding of the human body to build extraordinary technologies that can transform lives. We build extraordinary solutions as one team. With one Medtronic Mindset defining how we work. Speed and decisiveness run through our DNA. Diverse perspectives inspire our bold answers to any challenge that comes our way. And we deliver results the right way, breakthrough after patient breakthrough. This life-changing career is yours to engineer. By bringing your ambitious ideas, unique perspective and contributions, you will ... Build a better future, amplifying your impact on the causes that matter to you and the world Grow a career reflective of your passion and abilities Connect to a dynamic and inclusive culture that welcomes the challenge of life-long learning These commitments set our team apart from the rest: Experiences that put people first. Respect for people is the hallmark of our humanity. It fuels our team to positively impact even a single life. And it means we put our people first at Medtronic as well, creating a culture of belonging and always pushing to get you the career-building resources you need. Life-transforming technologies. No matter your role, you contribute to technologies that transform lives. What we build empowers patients to live life on their terms. Better outcomes for our world. Here, it’s about more than the bottom line. Our Mission to improve human welfare drives us. We advance healthcare, society, and equity with every design, inside and outside our walls. Insight-driven care. Fresh viewpoints. Cutting-edge AI, data, and automation. You're shaping the future of healthcare technology and defining the next generation of breakthroughs in care

It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.

In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.

For sales reps and other patient facing field employees, going into a healthcare setting is considered an essential function of the job and we expect our employees to comply with all credentialing requirements at the hospitals or clinics they support.

This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees.