Brand Counter Lead: Elevate Service & Sales

Estée Lauder Companies; Bogotá ciudad; Presencial; COP 60.000.000 - 85.000.000; Jornada completa

Descripción de la vacante

Estée Lauder Companies in Bogotá, Colombia is seeking a Counter Lead to drive sales turnover and market share by delivering exceptional consumer-focused service. You will reflect a credible brand image, maximise sales, and ensure retail standards while executing local marketing initiatives and events.

You will manage refunds per guidelines and stay up-to-date with product knowledge to meet consumer needs. Joining the local team, you will work to deliver the brand strategy and improve service

Formación

• Experience in a fast-paced retail and/or consumer facing environment.
• Ability to drive self-development.
• Commercial understanding and awareness of industry.
• Effective communication, organisation and prioritisation skills.

Responsabilidades

• Deliver the Brand Strategy, ensuring the delivery of an effective local plan.
• Plan to ensure the delivery of excellent standards at all times (product, housekeeping, displays, messaging, pricing).
• Maximise sales performance by utilising all commercial reports before making commercial decisions.
• Identify stock package issues, and take corrective action, informing the Area Manager when out of direct control.
• Deliver a consumer recruitment and retention strategy to grow a loyal consumer base.

Conocimientos

Retail experience

Customer service

Communication skills

Organization

Descripción del empleo

Estée Lauder Companies in Bogotá, Colombia is seeking a Counter Lead to drive sales turnover and market share by delivering exceptional consumer-focused service. You will reflect a credible brand image, maximise sales, and ensure retail standards while executing local marketing initiatives and events.

You will manage refunds per guidelines and stay up-to-date with product knowledge to meet consumer needs. Joining the local team, you will work to deliver the brand strategy and improve service