Benefits Systems Analyst

Arthur J. Gallagher & Co. (AJG); Bogotá ciudad; Presencial; COP 42.000.000 - 62.000.000; Jornada completa

Descripción de la vacante

Gallagher is a global leader connecting people with bold ideas and trusted expertise. This role focuses on keeping employee benefits systems accurate and reliable, supporting setup, testing, and ongoing updates so plans work as intended for clients and their people.

You’ll contribute to data quality, timely renewals, and smooth service delivery, collaborating with internal teams and communicating clearly with clients to improve outcomes.

Formación

• Bachelor’s degree required.
• Experience with benefit administration systems (bswift or similar) preferred.
• Strong understanding of employee benefits (health, life, disability, voluntary).
• Comfort with carrier billing and COBRA administration preferred.
• Proficient Excel skills (VLOOKUP, pivot tables) and data accuracy.

Responsabilidades

• Support system setup, testing, and ongoing updates for benefit sites.
• Ensure data quality and accurate renewals for clients and their employees.
• Identify and resolve system issues before they affect service.
• Collaborate with internal teams and communicate updates to clients.

Conocimientos

Data analysis

Communication

Teamwork

Educación

Bachelor’s degree

Herramientas

bswift

Excel

Pivot tables

VLOOKUP

Descripción del empleo

Introduction

Welcome to Gallagher - a global community of people who bring bold ideas, deep expertise, and a shared commitment to doing what’s right. We help clients navigate complexity with confidence by empowering businesses, communities, and individuals to thrive. At Gallagher, you’ll find more than a job; you’ll find a culture built on trust, driven by collaboration, and sustained by the belief that we’re better together. Whether you join us in a client-facing role or as part of our brokerage division, our benefits and HR consulting division, or our corporate team, you’ll have the opportunity to grow your career, make an impact, and be part of something bigger. Experience a workplace where you’re encouraged to be yourself, supported to succeed, and inspired to keep learning. That’s what it means to live The Gallagher Way.

Overview

This role helps keep employee benefits systems accurate, reliable, and ready for clients and their people. You will support system setup, testing, and ongoing updates so benefit plans work as intended and clients get a smooth experience. Your work will help protect data quality, support timely renewals, and improve how teams deliver service.

How you'll make an impact

• Help clients launch and renew benefit sites with accuracy and care.
• Make sure system setup reflects plan rules, rates, eligibility, and client needs.
• Support a smooth experience for employees using the benefits platform.
• Find, research, and resolve system issues before they affect service.
• Test system changes and confirm data is correct before go-live.
• Use data checks and audits to protect quality and reduce errors.
• Partner with internal teams to keep work moving and meet deadlines.
• Share clear updates with clients and teammates throughout each project.
• Spot process gaps and help improve how the team works.
• Support carrier and payroll feed setup so data flows correctly.
• Contribute to special projects that improve service and client outcomes.
• Share ideas, coach teammates, and help build a strong, collaborative team.

About you

• You have a bachelor’s degree.
• You bring experience with benefit administration systems, such as bswift or a similar platform. (This is preferred, not required).
• You understand employee benefits, including health, life, disability, and voluntary plans.
• You are comfortable working with insurance carrier billing and Consolidated Omnibus Budget Reconciliation Act administration. (Preferred).
• You use Microsoft Excel with confidence, including VLOOKUP and pivot tables.
• You can review data carefully, spot patterns, and use findings to guide action.
• You communicate clearly in writing and in conversation with both technical and non-technical partners.
• You stay organized and steady in a fast-moving environment.
• You work well on your own and as part of a team.
• You take pride in doing accurate work and meeting deadlines.
• You are open to learning new systems and improving how things are done.
• You value teamwork, client service, and creating a better experience for others.